Good but needs more functionality
The app is good for the basics but I’d like it if you could see the day change on the main page and have some way of seeing one’s previous transactions per share.
Ttheoldmansdoneit
Reliable App
I’ve always found this app very proficient, Whoever deals wit app excellent
Bbrenny70
iPad problems with an ii account
I am very angry that after using any of Google Chrome, Microsoft Edge, or native Safari on my iPad to view my iiaccount I now find that my iPad is completely unusable for this application. Why does ii have such a poor software team?
GGwlduncan
Moved SIPP/ISA from Hargreaves Landsdown
After realising I was now paying more fees than ever with HL after they decided to revamp their fee structure in March 2026, I decided to look for new investment platform .
II total charges for all my pension , ISA and shares/funds is £14.95 per month as I had over 100k.( With SIPP/ISA/Shares/Funds together is over £1Million )
My previous fees with HL were around £400 per month as I had over accumulated £1Million in total assets .
Taken a little time to get used to their APP/ Website, but that is my old age and not liking change .
Also their separate APP for community is excellent addition.
II total charges for all my pension , ISA and shares/funds is £14.95 per month as I had over 100k.( With SIPP/ISA/Shares/Funds together is over £1Million )
My previous fees with HL were around £400 per month as I had over accumulated £1Million in total assets .
Taken a little time to get used to their APP/ Website, but that is my old age and not liking change .
Also their separate APP for community is excellent addition.
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Kkevjwat
Unnecessary paperwork for employer SIPP contributions
I moved my SIPP to interactive investor and pay into it from my limited company. ii requires a separate contribution form for every employer payment, rather than registering the company once. My previous provider only needed this for the first payment; after that, contributions went in without any further paperwork.
When my latest payment arrived, ii held it unapplied until a form was completed. The electronic version is supposedly available in the app, but the app doesn't let you fill it in, and the alternative offered was a PDF.
To be fair, customer service replied promptly, refunded the payment to my company without fuss, and confirmed there's no charge to transfer out. But for a company director making regular contributions, the per-payment form is a real hassle, and it's why I'm moving my SIPP elsewhere.
When my latest payment arrived, ii held it unapplied until a form was completed. The electronic version is supposedly available in the app, but the app doesn't let you fill it in, and the alternative offered was a PDF.
To be fair, customer service replied promptly, refunded the payment to my company without fuss, and confirmed there's no charge to transfer out. But for a company director making regular contributions, the per-payment form is a real hassle, and it's why I'm moving my SIPP elsewhere.
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Eelliottcal2
