Worthless
Bought my new home with their products and has given me nothing but issues.
Now I can’t even turn any lights in the house.
Tried unplugging the system, rebooting the system through the company’s webpage and even unplugging thensystem to let it reboot and no luck.
What a waste!!!
Now I can’t even turn any lights in the house.
Tried unplugging the system, rebooting the system through the company’s webpage and even unplugging thensystem to let it reboot and no luck.
What a waste!!!
Terrible service
It stops working all the time and the technician they send doesn’t even know what he’s doing. I’ve been reading manuals and trying to figure everything out by myself 😡😡😡😡
Broken and Discontinued
We bought a house with Intuity lighting and none of the lights can be controlled through the app. I did some research and found out that Legrand discontinued the product in 2019 after just 4 years in production (intuity was created in 2015). They are also shutting down servers after warranty ends so no more remote access. I called customer support to at least get my lights working while I’m at home and have been put on hold for hours dispute being “position 1” in queue. I’ve left voicemails and have never heard back.
Never trusting Legrand products again.
Never trusting Legrand products again.
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Horrible App and horrible system
I regret so bad getting this system. The app is even worse. Last update was a year ago and now I can’t access my thermostat.
Terrible app
Always broken and never works. I have to call at least 2 times a month to get the system restarted.
