It’s great but wish there were more options for rewards.
Amazing app but…
Response from developer
Noted! Thank you for your feedback. We are actively working on adjusting survey measures.
I love this app!
Edit: Back to being great!
Original review: The app itself is great. No issues whatsoever. But when I went to redeem my points, it says my user account is suspended. I’ve tried multiple times to contact support and it’s the same automated response email saying they fixed it, and when I tell them it’s still not working, I get no response back.
Response from developer
Thank you for the updated review! We are glad to hear you're getting value from the app. Please don't hesitate to reach out if you ever encounter any other issues.
Better than expected
Truly amazing app!
Response from developer
Thank you for your kind words and valuable feedback! We’re thrilled you enjoy the Invisibly app. We’re actively working on fixing the network issue you mentioned and appreciate you bringing it to our attention. Your ideas around building a community and more reward options are fantastic, and we’ll explore these for future updates. Thanks for being an early Invisibly user, and if you have any other feedback or suggestions, feel free to email us at hello@invisibly.com—we'd love to hear from you!
App works, may be biased
Edit: I got a $10 gift card!
But something that’s been bugging me is that many surveys prematurely end and I don’t earn the full points for no reason. I understand if an 8-point survey ends and gives like 1 or 2 points if I select “I’ve never done this” to a survey about a specific topic.
But on some of them I honestly selected answers and the survey automatically ends as if me selecting an opinion and being honest was a wrong answer.
Making biased surveys is very problematic and I hope this problem can get fixed if people are creating 6+ point surveys just to close the survey and only give 1 point
Response from developer
Thank you for your feedback. We really appreciate your honesty in completing surveys—it's essential for ensuring the quality of the data we gather. If surveys end prematurely, it’s due to targeting specific criteria or audience qualifications. However, we understand your frustration when it feels like you’re not being rewarded fairly for your honest answers. We are always working to improve the survey experience and address any issues. Your feedback is invaluable, and we’ll look into ways to make this process better. Thanks for your continued participation!
It’s great
This is how survey sites should be
I feel like a lot of survey sites are just scams because you give them your screening information and then they kick you out of the survey and you don’t get anything for it but they get some information. The surveys are usually too long and tedious.
But the surveys on Invisibly are direct and to the point and I actually enjoy the discoveries option Neat to see how my data actually fits in with everyone else’s
I guess it’s good that they limit the amount of surveys that you can take during a day… because I really enjoy taking these relevant interesting surveys and I could do it all day lol. I wonder if the number could increase as you login and do surveys more consistently?
At any rate, keep up the good work
The best survey app ever
Response from developer
We are so glad to hear that!
Amazing app but…
Response from developer
Noted! Thank you for your feedback. We are actively working on adjusting survey measures.
Love this app!
Updated review
Response from developer
Thank you! We are so happy to hear that.
Good!!
Accidentally Clicked Wrong Attention Check Answer
I thought a question was multiple choice, then when I went to click the second choice, the next question came up and kicked me out because I’m guessing it was the “What Color is the Sky?” question and accidentally marked green.
You need an option to click “Submit” even for attention-check questions.
Response from developer
Hi Fred, thank you for the feedback! We have passed it along to the team.
Quick money
Response from developer
Thank you for the feedback! We are so glad you love the app.
Support problem
Response from developer
Hi there, we’re working hard to respond to your support requests as quickly as possible. While response times may vary, we’re committed to addressing your inquiries promptly!
It doesn’t always work
Response from developer
Hi there, we are sorry to hear you're having issues accessing the app. Please contact our support team at support@invisibly.com so we can troubleshoot this as soon as possible.
Lost Points After Redeeming
Response from developer
Hi there, we sincerely apologize for your experience; it is never our intention to withhold your earnings. We’ve received your messages on Twitter and email, and our team is diligently working through tickets daily, so we greatly appreciate your patience. Please watch for our support team's response to your email, and if you have still not heard back by tomorrow (10/22), send us another Twitter DM, and we will make sure you get your rewards. Thank you for being so patient!
