Problems with defaults
Multiple problems. Keeps changing data saved. Defaults not saving so goes back to USD - not much use working in the UK. Contact to report faults brings up an error code! I've just paid for pro - please fix defaults
KKhuffra
Very glitchy
Been glitching for months - have to put in my pw over and over saying I need to “upgrade” - will be cancelling end of the year as I’ve reached out multiple times to customer service and have never really been helped.
Iitsmerv
Update: it’s been fixed! Price change, disabled my subscription even though I have 6 months left
Update: I worked with support and they were able to get me account fixed and I can now create invoices again. Thanks to James C. for his support!
I have used the app for years now to basically send 1 invoice a month. Went to use it today and it says I need to pay for a subscription at 11x times my last subscription which STILL has 6 months left on it and the fact that their website says that the current rate of my active subscription is a fixed price and will not change!! Now they are not responding to my emails about this.
I have used the app for years now to basically send 1 invoice a month. Went to use it today and it says I need to pay for a subscription at 11x times my last subscription which STILL has 6 months left on it and the fact that their website says that the current rate of my active subscription is a fixed price and will not change!! Now they are not responding to my emails about this.
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BBobs70
Rip off- used to be great.
I’ve been having subscription problems for weeks- I’m a paid user and have been since 2017. Suddenly, the app is acting like I don’t have a subscription and isn’t letting me send documents. I’ve reached out to the company through every channel they offer, several times, begging for support and I’ve been ignored. Don’t waste your money here if you want an invoice tool that is reliable and offers customer support. I doubt I’ll get a refund for the annual plan I paid for.
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JJenniface12
Price change, disabled my subscription even though I have 6 months left
I have used the app for years now to basically send 1 invoice a month. Went to use it today and it says I need to pay for a subscription at 11x times my last subscription which STILL has 6 months left on it and the fact that their website says that the current rate of my active subscription is a fixed price and will not change!!
Now they are not responding to my emails about this.
Now they are not responding to my emails about this.
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BBobs70
