What happen to my lifetime purchase
Now it will not open right and no notice of the side swipe
below is my older review
They never let me know that with their new update all information would be deleted. The backup wasn’t working, but it was OK because the app was amazing. I guess I could’ve took 10 years worth of screenshots, but the app kept renewing every year and it worked. Then they updated with no warning, and I lost all my information and now the apps not even friendly, not us I’m just sad. Actually, I tried to open it up and just locked right up. Why didn’t they warn me? They could’ve had a warning in the app before the updated the features that had in the app were ahead of its time - other apps only come close.
I had the time I had all their additional features that they sold.
And bought life time -
Then they did the update and try to resell me the lifetime .
Which wasn’t really a problem I would’ve paid 10 if I could’ve kept my memory on there imagine 10 years of invoices
Anyway, I’m sure it’s tough
Yes, you can see. I should’ve took a bunch of screenshots, but if I had more warning, I would’ve tried to do something.
Response from developer
Dear User, Thank you for being a loyal customer over the years — we appreciate your long-term support. The previous version of the app was built on a now-deprecated system that began generating tens of thousands of crash reports. By January 2025, Apple issued a notice: we had 90 days to resolve over 200 critical bugs or risk permanent removal from the App Store. To keep the app available, we were required to issue a full rebuild. We understand how important your records are. However, because older data was stored locally and not synced to a server, it wasn’t technically possible to migrate everything over. We’ve been receiving thousands of messages and support requests, and we’re doing our best to parse through each one while actively improving the platform with both users and Apple. We’re listening. This feedback is being taken seriously as we plan future updates Sincerely, Team
What Happened to lifetime purchase?
Worst app
Happy User
Not user friendly
What happen to my lifetime purchase
Now it will not open right and no notice of the side swipe
below is my older review
They never let me know that with their new update all information would be deleted. The backup wasn’t working, but it was OK because the app was amazing. I guess I could’ve took 10 years worth of screenshots, but the app kept renewing every year and it worked. Then they updated with no warning, and I lost all my information and now the apps not even friendly, not us I’m just sad. Actually, I tried to open it up and just locked right up. Why didn’t they warn me? They could’ve had a warning in the app before the updated the features that had in the app were ahead of its time - other apps only come close.
I had the time I had all their additional features that they sold.
And bought life time -
Then they did the update and try to resell me the lifetime .
Which wasn’t really a problem I would’ve paid 10 if I could’ve kept my memory on there imagine 10 years of invoices
Anyway, I’m sure it’s tough
Yes, you can see. I should’ve took a bunch of screenshots, but if I had more warning, I would’ve tried to do something.
Response from developer
Dear User, Thank you for being a loyal customer over the years — we appreciate your long-term support. The previous version of the app was built on a now-deprecated system that began generating tens of thousands of crash reports. By January 2025, Apple issued a notice: we had 90 days to resolve over 200 critical bugs or risk permanent removal from the App Store. To keep the app available, we were required to issue a full rebuild. We understand how important your records are. However, because older data was stored locally and not synced to a server, it wasn’t technically possible to migrate everything over. We’ve been receiving thousands of messages and support requests, and we’re doing our best to parse through each one while actively improving the platform with both users and Apple. We’re listening. This feedback is being taken seriously as we plan future updates Sincerely, Team
Why AI??
That’s a poor way to do existing customers. If I could do less than 1 star, I would. Not everything needs AI
Years of records gone overnight
Do not buy
Lost EVERYTHING!!!!!!
Lost all previous data
Frustrating
Lost all my data in upgrade, no notice, no response
Unexpectedly Happy 😁
Last couple updates not working right
Now it will not open right and no notice of the side swipe
below is my older review
They never let me know that with their new update all information would be deleted. The backup wasn’t working, but it was OK because the app was amazing. I guess I could’ve took 10 years worth of screenshots, but the app kept renewing every year and it worked. Then they updated with no warning, and I lost all my information and now the apps not even friendly, not us I’m just sad. Actually, I tried to open it up and just locked right up. Why didn’t they warn me? They could’ve had a warning in the app before the updated the features that had in the app were ahead of its time - other apps only come close.
I had the time I had all their additional features that they sold.
And bought life time -
Then they did the update and try to resell me the lifetime .
Which wasn’t really a problem I would’ve paid 10 if I could’ve kept my memory on there imagine 10 years of invoices
Anyway, I’m sure it’s tough
Yes, you can see. I should’ve took a bunch of screenshots, but if I had more warning, I would’ve tried to do something.
Response from developer
Dear User, Thank you for being a loyal customer over the years — we appreciate your long-term support. The previous version of the app was built on a now-deprecated system that began generating tens of thousands of crash reports. By January 2025, Apple issued a notice: we had 90 days to resolve over 200 critical bugs or risk permanent removal from the App Store. To keep the app available, we were required to issue a full rebuild. We understand how important your records are. However, because older data was stored locally and not synced to a server, it wasn’t technically possible to migrate everything over. We’ve been receiving thousands of messages and support requests, and we’re doing our best to parse through each one while actively improving the platform with both users and Apple. We’re listening. This feedback is being taken seriously as we plan future updates Sincerely, Team
I love the app, but they did not warn me of the update that would lose all information!
I had the time I had all their additional features that they sold.
And bought life time -
Then they did the update and try to resell me the lifetime .
Which wasn’t really a problem I would’ve paid 10 if I could’ve kept my memory on there imagine 10 years of invoices
Anyway, I’m sure it’s tough
Yes, you can see. I should’ve took a bunch of screenshots, but if I had more warning, I would’ve tried to do something.
Response from developer
Dear User, Thank you for being a loyal customer over the years — we appreciate your long-term support. The previous version of the app was built on a now-deprecated system that began generating tens of thousands of crash reports. By January 2025, Apple issued a notice: we had 90 days to resolve over 200 critical bugs or risk permanent removal from the App Store. To keep the app available, we were required to issue a full rebuild. We understand how important your records are. However, because older data was stored locally and not synced to a server, it wasn’t technically possible to migrate everything over. We’ve been receiving thousands of messages and support requests, and we’re doing our best to parse through each one while actively improving the platform with both users and Apple. We’re listening. This feedback is being taken seriously as we plan future updates Sincerely, Team
I can’t believe you have updated this app without telling me !
Unreliable company
You could’ve announce the change in the company or whatever you did and we would have been prepared to save our data.
Don’t waste your time and money people, time is everything!
I got QuickBooks instead.
Buyer Beware
Thank goodness I got a new ipad (on which the program was working FINE BTW!!!!) a few weeks ago and that the older version of the program is still operating my old data (albeit almost a month behind)….
Now I get to work on and bring along two iPads every day thanks to their amazing innovations….
Emails get sent back of not answered…. Phone rings busy… and the only contact I get is an unproductive canned answer of how well they’ve done even though they can’t load my hundreds of hours worth of work into their new fancy program….
Please do your research and find a different app!!
