Reliable and Professional
This service has made things much easier for me. The interface is clean, the performance is reliable, and I haven't experienced any major problems. Customer support has been friendly and responsive whenever I reached out. It's a dependable service that I would happily recommend to friends and colleagues.
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Terrible
I would NOT trust these people to port your business number. Went back and forth with their vague and slow tech support via email fot a week where they could not get my business number ported even though the other carrier had released the number to them. Then refused to give refund. HARD PASS.
Do not use iplum
I was using iplum for 6 years. If you need any assistance there is no one to. The only way to communicate of get any help is via email and they take all day to respond. This company is constantly trying spam you to upgrade your plan by threatening to cut off your business number. I would never recommend putting your trust in this company under any circumstances. Find a different way to facilitate your business.
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BEWARE IPLUM’S SERVICES
BEWARE IPLUM’S SERVICES. Despite consulting with iPlum’s customer service, I have never been able to align my business name with the actual caller ID. This is despite entering my info correctly into the iPlum system and signing up with their recommended business reference sites.
Whenever I call a client from my iPlum line, my client’s caller ID line is either blank or reads "xxxx for Senate." Nothing has resolved this. It is untenable. I will cancel my iPlum contract when I identify a reliable phone system provider that easily ensures that my phone line correct caller ID provides an accurate caller ID. This is a significant professional hardship, as a change in my phone number requires revising all of my marketing materials and notifying my existing clients. AGAIN, BEWARE IPLUM’S SERVICES.
Whenever I call a client from my iPlum line, my client’s caller ID line is either blank or reads "xxxx for Senate." Nothing has resolved this. It is untenable. I will cancel my iPlum contract when I identify a reliable phone system provider that easily ensures that my phone line correct caller ID provides an accurate caller ID. This is a significant professional hardship, as a change in my phone number requires revising all of my marketing materials and notifying my existing clients. AGAIN, BEWARE IPLUM’S SERVICES.
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Good Thinking Therapy
I plum is a great app and has made running my business effortless.
