Great app
Scam
Response from developer
We're sorry you didn't receive the voucher, which may be due to unmet qualification criteria. We send reminders and offer troubleshooting during the survey. Your input is valuable, and we appreciate your patience. For further assistance, kindly contact our support team.
Minor glitches
After a week, the app stopped recording activity. I tried resetting but this didn’t work so I contacted support who responded within 24 hours, advising me to uninstall/reinstall. I initially didn’t want to do this in case previously recorded information was erased but they confirmed it wouldn’t be.
The survey ended & I was concerned the glitch would invalidate my participation but I received my reward within a few days, so I’m happy!
Thank you! 👍🏻😊
Response from developer
Thank you for your feedback. We are pleased our support team was able to help you. It's great to know the fix was successful and that you received your reward. Thank you for sharing your experience and for your participation.
Heap of junk
Minimal effort for £20
GeoQuest invitation £20 for 2 weeks
Thank you I received the payment after contacting you.
Response from developer
Thank you for your feedback. We were sorry to hear you had not received your reward. We hoped the voucher might have been located in your spam or junk mail folder, as they can sometimes end up there. If that was not the case, we would ask you to contact us directly so our team could investigate. We also appreciated you highlighting the battery usage.
Good App however Drains your battery
Response from developer
Thank you for your feedback. We're glad to hear you found the app great. We note your feedback regarding battery drain and occasional issues with journey recording.
Doesn’t work
Received a message from IPSOS after the 2 weeks to say that location tracking was not picking up my journeys yet I completed al surveys daily plus the final survey. Useless so drained my battery for 2 weeks for nothing
Response from developer
Thank you for your feedback. We're sorry to hear about the location tracking issue. Factors such as GPS signal strength and mobile / network settings can affect the experience. We do offer technical support during the survey, and we hope that our team were able to help you during your participation.
Not fit for purpose
Response from developer
We apologise for the problems you've experienced. The app is designed for passive tracking, and manual trip entry is not a task requirement. We are continuously investigating these issues, which often appear to be isolated and potentially device specific. Your valuable feedback will be passed to the development team for further investigation and improvement.
Very frustrating
Response from developer
We're sorry to hear about the issues you are having with trip recording. The app is designed to work passively in the background to capture your journeys, so you are not required to manually start or add trips. We understand this manual process can be difficult on some devices. Please contact our support team directly so we can investigate the specific issues you're encountering and work to resolve them.
Hardly works
Battery hog
Response from developer
Thank you for your feedback. We've noted your issues and our team is actively addressing them. We appreciate your participation and aim for a better experience with future updates.
Functional
Response from developer
Thank you for the positive feedback. We are glad to hear that you found the app easy to use and was able to complete the tasks successfully.
IPSOS Great, App Irritating
The App drained my phone battery quite a lot more than I expected, so I had to be careful to ensure it was recharged before going anywhere.
I found it quite tricky to ensure that each journey was registered, quite often only one leg would be and I couldn’t find a way to add information manually.
The daily survey was easy to complete
Response from developer
Thank you for your detailed feedback. We're pleased to hear you found our team helpful and that payment was prompt. We also appreciate you highlighting the issues you experienced with battery drain and journey registration; this information is very helpful as we work on future improvements
Scam
GeoQuest invitation £20 for 2 weeks
Easy to download
Response from developer
Thank you for your positive feedback! We're so glad to hear that you found the app easy to download and use. It’s great that you enjoyed the map feature and found it interesting to see your routes. We appreciate you taking the time to share your experience.
Easy app
Response from developer
Thank you for the great feedback! We're delighted to hear you found the app easy to use and enjoyed the experience.
Accurate but eats the Battery
Easy to use
Response from developer
Thank you for your positive feedback! We're delighted to hear you found the app easy to use and that you received your reward promptly after completing the trial. We appreciate you recommending us.
