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IQ Installer Interface

IQ Installer Interface

by Tyco Safety Products Canada, Ltd.

7 ratings
4 reviews
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • February 20, 2023
  • January 5, 2026

Features

Developer

Tyco Safety Products Canada, Ltd.
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IQ Installer Interface screenshot #1 for iPhone
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IQ Installer Interface screenshot #9 for iPhone
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About

This app allows professional installers to quickly configure Johnson Control security panels like IQ 4 and IQ Pro. It offers a streamlined setup wizard, device programming, user management, and system testing for efficient installation without cloud access.

✓Device programming
✓User management
✓Software upgrades
✓System configuration
✓Step-by-step installation wizard
✓System tests and diagnostics
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What's New in IQ Installer Interface

1.6.0

January 5, 2026

New Features: ◦ Added progress dialogs for OTA patch verification and application stages for IQ5 series panels ◦ Supported base panel details representation for IQ5 series panels ◦ Added a feature to allow Led Test stopping if it is available on the panel ◦ Developer options support for IQ5 series panels, including firmware upgrade Bug fixes and other improvements

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User reviews

Most RecentHighest RatedLowest Rated

Horrible idea for a security system

Having ZERO local programming control is something only a truely clueless individual would create. This is honestly the worst board, system, and overall app to work with. The fact you have to have an app….. to program a security system…. Have you people ever heard of *8 command? Do you know what DSC actually is? Wow actually the worst idea ever. You did it, there’s also a tiny PLASTIC BLUETOOTH BUTTON! Yay!! What an idea. You did the idea thing. Literally man, a Bluetooth button I have to press , scan QR code . Connection, stay within range on my phone…. You absolute numskulls.
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CruisonCruison

Response from developer

We understand your concerns. The application enables you to configure the system without a physical keypad. It also offers a user-friendly interface with a step-by-step wizard for configuring the system (IQ4, IQ4 Hub, IQ4 NS, IQ Pro). Please formulate your comments specifically. We welcome your specific feedback and aim to incorporate relevant suggestions in the future. Kind Regards, IQ Installer Interface Support Team

could use work a little bit

I use VoiceOver on the iPhone to navigate the app, since I am visually impaired. I can't seem to get past the screen that allows you to accept the terms of service.
kev5688kev5688

Response from developer

We’re very sorry for the inconvenience and truly appreciate your feedback. We’ve already passed this issue on to our development team, and they are currently working on improvements. If you have any additional comments or issues, please feel free to reach out to us at support@johnsoncontrols365.onmicrosoft.com. Thank you for helping us improve!

Not Reliable enough

App seems to be rushed and very buggy. Why do I need to join my own WiFi when I’m already connected, there should be a question that asks, is your panel connected to WiFi? Are you on the same WiFi as the panel? Ok no need to reconnect. Also, the app hangs and there’s no back button force close is the only option.
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ATPhilSATPhilS

Response from developer

We sincerely apologize for any inconvenience and truly appreciate your feedback. Your opinion is very important to us, and we will definitely consider your suggestions in our next update. If you have any additional comments or issues, please feel free to reach out to us at support@johnsoncontrols365.onmicrosoft.com. Thank you for helping us improve!

Functional, but needs a homeowner mode

The app works fine to set up the panel. 3 things needed: 1) homeowner mode so you don’t have to constantly scan the code, 2) along with that stop prompting to join home WiFi when already on it, 3) links to install PDFs in app and prior to scanning code
WD2000WD2000

Response from developer

We’re sorry for any inconvenience and truly value your feedback. Your suggestions are important to us, and we’ll be sure to take them into account in our next update. If you have any specific requests or issues, especially regarding PDF files, please email us at support@johnsoncontrols365.onmicrosoft.com and let us know more details. We’d love to improve your experience!

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FAQ

What security panels does IQ Installer Interface support?

IQ Installer Interface is designed for IQ 4, IQ HUB, IQ NS, and IQ Pro Johnson Control security panels. It allows for direct configuration and management of these specific systems.

Does IQ Installer Interface require an internet connection?

No, the app enables configuration using a secure local connection, meaning cloud access is not required for setup and management of the security panels.

What kind of system tests are available in IQ Installer Interface?

The app includes built-in system tests such as sensor checks and communication diagnostics. These tests help verify real-time functionality and troubleshoot any issues during installation.

How often is IQ Installer Interface updated?

The latest version is 1.6.0, last updated on January 5, 2026. While specific update frequency isn't detailed, this indicates ongoing development and support for the application.

What is the age rating for IQ Installer Interface?

IQ Installer Interface has an age rating of 4+. This suggests it is suitable for a wide range of users, though its primary function is for professional installers.

Can I manage user access levels with IQ Installer Interface?

Yes, the app features a User Management section that allows you to create and modify user profiles, including their access levels and credentials for the security panels.

What are the main benefits of using IQ Installer Interface for setup?

The app provides a centralized dashboard and a step-by-step installation wizard for streamlined setup. It also offers device programming, system configuration, and event history logs for efficient and reliable installation.

Does IQ Installer Interface have ads?

No, IQ Installer Interface does not contain advertisements. The app is free to download and use without any ad interruptions.