IQ Installer Interface User Reviews

IQ Installer Interface
IQ Installer Interface
Tyco Safety Products Canada, Ltd.

Is IQ Installer Interface Safe?

Not enough ratings yet to assess IQ Installer Interface.

Is IQ Installer Interface Legit?

IQ Installer Interface appears to be a legitimate app. AppsHunter Legitimacy Score for IQ Installer Interface is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible idea for a security system

Having ZERO local programming control is something only a truely clueless individual would create. This is honestly the worst board, system, and overall app to work with. The fact you have to have an app….. to program a security system…. Have you people ever heard of *8 command? Do you know what DSC actually is? Wow actually the worst idea ever. You did it, there’s also a tiny PLASTIC BLUETOOTH BUTTON! Yay!! What an idea. You did the idea thing. Literally man, a Bluetooth button I have to press , scan QR code . Connection, stay within range on my phone…. You absolute numskulls.
Show more

Response from developer

We understand your concerns. The application enables you to configure the system without a physical keypad. It also offers a user-friendly interface with a step-by-step wizard for configuring the system (IQ4, IQ4 Hub, IQ4 NS, IQ Pro). Please formulate your comments specifically. We welcome your specific feedback and aim to incorporate relevant suggestions in the future. Kind Regards, IQ Installer Interface Support Team

could use work a little bit

I use VoiceOver on the iPhone to navigate the app, since I am visually impaired. I can't seem to get past the screen that allows you to accept the terms of service.

Response from developer

We’re very sorry for the inconvenience and truly appreciate your feedback. We’ve already passed this issue on to our development team, and they are currently working on improvements. If you have any additional comments or issues, please feel free to reach out to us at support@johnsoncontrols365.onmicrosoft.com. Thank you for helping us improve!

Not Reliable enough

App seems to be rushed and very buggy. Why do I need to join my own WiFi when I’m already connected, there should be a question that asks, is your panel connected to WiFi? Are you on the same WiFi as the panel? Ok no need to reconnect. Also, the app hangs and there’s no back button force close is the only option.
Show more

Response from developer

We sincerely apologize for any inconvenience and truly appreciate your feedback. Your opinion is very important to us, and we will definitely consider your suggestions in our next update. If you have any additional comments or issues, please feel free to reach out to us at support@johnsoncontrols365.onmicrosoft.com. Thank you for helping us improve!

Functional, but needs a homeowner mode

The app works fine to set up the panel. 3 things needed: 1) homeowner mode so you don’t have to constantly scan the code, 2) along with that stop prompting to join home WiFi when already on it, 3) links to install PDFs in app and prior to scanning code

Response from developer

We’re sorry for any inconvenience and truly value your feedback. Your suggestions are important to us, and we’ll be sure to take them into account in our next update. If you have any specific requests or issues, especially regarding PDF files, please email us at support@johnsoncontrols365.onmicrosoft.com and let us know more details. We’d love to improve your experience!