iQmobile Banking User Reviews

Customer Experience

Positive experience53.8% of reviews
Neutral9.7% of reviews
Negative experience36.6% of reviews

~ Based on 93 written reviews from the US App Store.

What users say

Is iQmobile Banking Safe?

iQmobile Banking appears safe based on user ratings. AppsHunter Safety Score for iQmobile Banking is 98/100.

This assessment is based on 6,978 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 6,978 App Store ratings for iQmobile Banking.

Is iQmobile Banking Legit?

iQmobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for iQmobile Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great bank

Great, service. Extremely user friendly.

Excellent service

We have been members of IQ since it got merged with our previous credit union. The service and the offerings are second to none. The loan programs and deposit options are very good. We highly recommend IQ.

Love it

Fast and convenient!

No dark mode

It’s a good app but no dark mode. The app is so bright.

Kudos!

We love IQ and have been members since it was the Teacher’s Credit Union.
Great service, always helpful, and thorough.

Best banking app!

This is a great banking app! It is easy to use and well laid out. Having all my accounts in one place makes it really easy to see and pay my loans including my mortgage!

Easy to use

I love my IQ App, easy to use, easy to understand and always current

Excellent

Easy to use

Bank Here!

I absolutely loved my experience so far with IQ . I love the personal experience they provide. Glad I left the big banks.

One two punch!

Love the folks at IQ. Great products and neighborly service.

Great bank

The best bank we been.

Love what you did with the place

Great job making adjustments for a better UI experience. True, it is generic with other CUs but the little tweaks here and there by iQ has been an improvement.

Caring Support Teaming

I’ve been banking with IQ for a couple years now and ran into my first bug with the app. I called the support team to explain the problem, fully expecting to just document the issue without getting it resolved. Well, they fixed it! Amber was very kind, passionate and caring. She walked me along the whole process and made it a great experience. Thanks again!
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New update broke digital check deposits

The recent update makes it impossible to deposit a check. Just sits there and says “full screen is required”

IQ Team Really Cares!

I have banked with IQ for years. Their employees work as a team to support their customers. I know because they have supported me during good times and challenging times. What I know for sure is; they always have my back from helping me get school loans, car loans and a house loan. I feel supported and accepted. IQ is the best!!
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IQ mobile Banking App

The mobile app is easy to use, the customer service is always on point and nice.

Love it!! ...Buuuut

My issue isn't so much with the app as much as it is the bank itself. I've been with them for almost 20 years. Every time I've attempted to get a loan, I've been denied. Despite years, and years, and years of securing my money with them.. Like I get it but IQ denies me, when 50 others approve me..? So no customer loyalty in that regard, but the app is flawless, super easy to use, and the people at IQ are always incredibly friendly. So despite my gripe, 5 ⭐️

My issue is just personal lol🤷🏻😅
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So behind!

Try finding things like statements for accounts. If you have used Chase app, you wont be happy with this app.

App login Face ID

I have already logged in with my credentials and then set it as Face ID to login so when I log in to the app and looking at my accounts it kicks me takes me to the login at the app is that a bug ?anyone else have this issue

Customer and employee feedback

I’ve been using iQ for over a decade, their recent app and business practices are absolutely not customer friendly nor employee oriented either. I’ve started as a customer then an employee and been dissatisfied and discriminated just based on my origin. Very sad to see where this company is heading