App stopped syncing, No support
I have used this app for over 10 years and have paid the premium subscription every year. For more than 6 months the app has stopped syncing and I have tried multiple times to contact the developer with no response. So please think twice before paying for a premium subscription
No app support
Has always been simply terrific but now locked up with no access to data. Support Email only works for resetting pw but was returned as nonexistent email addy when I sent an email saying app was locked up. Had to reset my phone and now reloading apps but this app is stuck on a synchronization screen (for a couple days now). Deleted app and tried again - nada. Nothing available on FB page for support as suggested and do not see another way to reach them. Last info is from several years ago. Disappointing to lose years of reading history and notes. Update: Thankfully I decided to try the former version to capture my data which worked but older app is discombobulated and newer HD app version still says synching and is locked up. So grateful all was not lost and I am able to access years worth of reading. Older app version does not show same stats (ie:annual reading etc) so would like to download info to store in case this happens again. Following instructions for creating cvs file but the link shown goes to blank page. Have subscription so hoping developer will get in touch or respond so it will work.
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No app support
Email only works for resetting pw but was returned as nonexistent email addy when I sent an email saying app was locked up. Had to reset my phone and now reloading apps but this app is stuck on a synchronization screen. Nothing available on FB page for support as suggested and do not see another way to reach them. Disappointing to lose years of reading history and notes.
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Can’t access my account
I can’t access my account because my email address changed. I can’t get any help to change it from anyone including Apple
No support
I don’t think this app is supported anymore. It’s a different app for the phone than for the iPad. By paying a fee, the apps will sync, so at least the lists are the same. However, there is no bar code scan in the phone app. And when one wants to add a photo for a book because there is non available online, both apps crash. Just doesn’t work. So I guess I am paying Wonjae Choi $2.99 a year for something old and no longer stable. I would like to find a new app, but it’s daunting to think I have 1000+ books on this app!
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