Island Packet News Hilton Head User Reviews

Name: Island Packet News Hilton Head
Rating: 4.49235 (1503 reviews)

Island Packet News Hilton Head

The McClatchy Company

📡 News

📰 Magazines & Newspapers

What users say

Summarized from real user reviews of Island Packet News Hilton Head. Based on 1.5K reviews and a 4.5/5 average, it highlights the 2 positives and 4 negatives reviewers mention most about this News app.

Positive things

📰Great local news coverage
💻Convenient online access

Negative things

🐛Frequent crashes and glitches
🔍Difficult to navigate and find content
💰Excessive ads and paywalls
🔄Repeated login issues

Top reviews

Most Recent Highest Rated Lowest Rated

Digital Packet subscription

In May 2025 I was paying $15.99 monthly; May 2026 $19.99 monthly; next month it will be $6.22 weekly which is $26.95 monthly…+68% in 2 years? Far cry from the Fed’s 2% target!? I’ll miss reading it every morning.

Inflationary!

2 months ago

Doesn’t work with older cell phones

Despite just renewing my subscription the new version doesn’t work and can’t be downloaded on my phone. I will be canceling tomorrow. No warning from customer services about this .

Silvertonjm

4 months ago

Response from developer

Dear Valued Customer. I’m sorry for the issue you are experiencing. The latest version of The Island Packet app for Apple requires iOS 17.1+ and Android 8.0+. Older devices that can’t upgrade won’t be able to run it. Please reach out to us at wecare@mcclatchy.com with your contact information as we would like the opportunity to correct. In the meantime, you can still access the edition through a web browser. We look forward to your feedback. Thanks, Customer Care

What is going on????

I, too, have an older phone that this new version does not work on. I am a loyalty paid subscriber through May 2028!!! What should I do?

ZoeyandBenji

5 months ago

Response from developer

I’m sorry for the issue you are experiencing. The latest version of The Island Packet app requires iOS 17.1+, so older iPads that can’t upgrade won’t be able to run it. To make sure you can still access the app without interruption, we can provide a tablet device that’s compatible and will work with The Island Packet app right away. If you’d like to proceed, email us at wecare@mcclatchy.com and include: Your full name Mailing address Best phone number (optional, for delivery questions) Once we receive that, we’ll get the replacement tablet arranged and share next steps. Thanks, Customer Care

App not available for iPad iOS

Unfortunately new App won’t load on iPad unless it has iOS 17.

SRHrys

5 months ago

Useles

The new app is useless if one’s I Pad cannot run version 17.0. My 16.7 version will not download the new app. When I open my Island Packett App, your app recision tells me I must download the newer version to continue reading and I cannot since I am not a 17.0 user. I went to the App Store and found the older version of your app which was recommended for older I Pad users but after downloading , when Inopen the app it takes me to the same page that requires me to download the newer app which my IP cannot accept. HENCE YOU HAVE JUST FIRED ME AS A CUSTOMER. I will call today and CANCEL my subscription.

casceo

5 months ago

Response from developer

Dear valued subscriber, I’m sorry for the issue you are experiencing. The latest version of The Island Packet app requires iOS 17.1+, so older iPads that can’t upgrade won’t be able to run it. To make sure you can still access the app without interruption, we can provide a tablet device that’s compatible and will work with The Island Packet app right away. If you’d like to proceed, email us at wecare@mcclatchy.com and include: Your full name Mailing address Best phone number (optional, for delivery questions) Once we receive that, we’ll get the replacement tablet arranged and share next steps. Thanks, Customer Care

Garbage

Requires repeated sign in on iPad

Cute city gkugDurt keg kygcft

8 months ago

Very Glitchy!!

I’m not sure what is going on, this app keeps making me login and then sell me a subscription which I already have. I have to delete the app, reinstall it and login to read an article. I have to do this for every article! Customer service is awful. Please fix this.

TheMayor03

a year ago

Clunky

Slow loading, paywalls and ads

Guest235865

a year ago

Horrible

This update is horrible. Please go back to previous national news section.

Edwarrdsfrlfe

2 years ago

Nice update guys!

Nothing like making it even harder to read than it was before. Whose idea was this? Someone's kid who just graduated from SCAD? Hopefully, you didn't pay for it.

Mikemarktwo

4 years ago

Response from developer

Please let us know the issue you are having to further assist you.

Very Bad App

I’m a subscriber and this is the worst news app I have. App doesn’t open often. Terrible. Please fix!

PhillyFollower

4 years ago

App hasn’t worked for weeks

App is no longer refreshing content. Gives error message “Error fetching feeds - pull to refresh” and does not. Have deleted and reloaded numerous times.

HHI-former member

5 years ago

Response from developer

There is an issue with Private Relay that we are working to resolve. Disable Private Relay on your device and the news feed should reappear.

Personal experience with app

For what that’s worth.

I’d give the newspaper a 5 in coverage of local news. And great to have access to it on line via the app.

The app is haunted on my phone however. Frequently and inconsistently app reverts (flips) to home page from selected story. Happens when just reading as well as when scrolling.

Deleted and reinstalled, cleared cache, contacted help desk, and compared settings with settings of other newspaper apps on phone. Hope other users don’t have this flipping problem.

Carolina Charlie

5 years ago

Response from developer

We apologize for your experience with the app. Our development team is investigating the issue of content reverting to the home page, and will work to resolve this.

New app won’t open!

Please fix your new app…it won’t open!

JC29928

5 years ago

App is poorly designed

The app for the Island Packet does not open all the time. It is frustrating to click on the newspaper view and the app does not always open. It just gets hung up and does not download. There are too many adds that run in the background which effects the appearance of the print text-it gets blurred when the adds open. If you click on the close add it just cycles to a new add. When prompted to enter a nick name to submit this Review it says nick name taken. I don’t believe it is taken. The word I chose is too unique. I’ll try again

BobfromColonie

6 years ago

Response from developer

We apologize for the issues. Please try clearing your device's browser history to see if that improves your experience.

Great HHI Insight

As with many HHI fans, we only live on island, part if the year. The Island Packet app allows us to stay informed about all island occurrences. We can plan activities for when we are lucky enough to be there.

Pabquilts

7 years ago

Bring back the paper

Find new format very difficult to navigate and have no idea when and where updates come in.

New.breed

7 years ago

If I could give no stars i would

Since the update it is impossible to read the packet on an ipad. I find it so difficult navigate through the pages. While reading the page goes blank or blurs. I am ready to cancel my subscription.

TFB71

7 years ago

Format does not work any longer

I can no longer get the packet to read like the newspaper. No the paper version only show up in a small window on the side of the screen and is much too small to read. They need to go back to the old version of the app.

3bob78432