Digital Packet subscription
Doesn’t work with older cell phones
Response from developer
Dear Valued Customer. I’m sorry for the issue you are experiencing. The latest version of The Island Packet app for Apple requires iOS 17.1+ and Android 8.0+. Older devices that can’t upgrade won’t be able to run it. Please reach out to us at wecare@mcclatchy.com with your contact information as we would like the opportunity to correct. In the meantime, you can still access the edition through a web browser. We look forward to your feedback. Thanks, Customer Care
What is going on????
Response from developer
I’m sorry for the issue you are experiencing. The latest version of The Island Packet app requires iOS 17.1+, so older iPads that can’t upgrade won’t be able to run it. To make sure you can still access the app without interruption, we can provide a tablet device that’s compatible and will work with The Island Packet app right away. If you’d like to proceed, email us at wecare@mcclatchy.com and include: Your full name Mailing address Best phone number (optional, for delivery questions) Once we receive that, we’ll get the replacement tablet arranged and share next steps. Thanks, Customer Care
App not available for iPad iOS
Useles
Response from developer
Dear valued subscriber, I’m sorry for the issue you are experiencing. The latest version of The Island Packet app requires iOS 17.1+, so older iPads that can’t upgrade won’t be able to run it. To make sure you can still access the app without interruption, we can provide a tablet device that’s compatible and will work with The Island Packet app right away. If you’d like to proceed, email us at wecare@mcclatchy.com and include: Your full name Mailing address Best phone number (optional, for delivery questions) Once we receive that, we’ll get the replacement tablet arranged and share next steps. Thanks, Customer Care
