Island Pay User Reviews

Island Pay
Island Pay
Island Pay Group Ltd

Top reviews

Update

So the app still works but not sure about it because the card is discontinued, would be nice to use it as a small savings.

Not ready yet

So much problems trying to create the account, not letting me create it and after trying it’s saying that user is inactive.

Alright

Good customer service, I submitted my documents and they weren’t accepted, but their customer service called me and gave a through explanation as to why the documents didn’t go through, which I appreciated.

Like the new design

I’ll increase it by one star, here’s another thing I’d recommend. Please let us add our card to our apple wallets so that if we forget it at home we can use it especially when traveling to places like the US.

Add cash from card or bank account

This app needs the ability to load cash from card or a bank account. It would make this platform truly digital. Doesn’t make sense to use this app if I have to withdraw cash from the bank atm, go a island pay kiosk and then deposit money on this app.

This app

I wish it would allow me to login at any time. It has days where i can’t go on it . It tells me my pin is incorrect but if i check it few days later it lets me in maybe . Really inconvenience .

Errors

This app has a lot of errors when it comes to trying to transfer money. I never have a smooth transaction with this app. Has great potential but the errors are driving me insane!

Buggy & Slow

Lots of bugs even after updates, this app has potential, please ensure the stability of this app.

Response from developer

We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via WhatsApp at 12423578604 or support@islandpay.com and we will be happy to help you further.

This app is problems

I cannot get into the app even after redownloading it ! Fix the problems in this app.

Response from developer

We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via WhatsApp at 12423578604 and we will be happy to help you further.

Angry

No sms text to validate my profile
I’ve deleted the app re download it and still no validation
There are some bugs that’s need to be rectify

Response from developer

Sorry for the issues with SMS. We discovered a delivery issue with one of the mobile carriers and worked with them to resolve the issue. If you would like some assistance or additional information, please contact us via Whatsapp at 12423578604 and we will be happy to help you further.