Major time saver
This product is absolutely awesome. It saves us months at a time. Throughout the year that is! I currently work for a major restoration company. (Servpro) Now Imagine sending through the post office …samples of flooring and waiting for results that can take 24 to 48 hours, after every 30 jobs we’ve saved about a month worth of waiting …..180 jobs and you’ve saved yourself about a half of a year of waiting. I know the numbers sound crazy, but men lie women lie numbers don’t. You can get the results back in around 30 minutes. If that’s not a game changer then the game must be over. And the winner is Itel Now.
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Does it ever work
This has got to be the worst app ever reset password over and over and never lets me in
Independent Adjuster
Fellow IAs, do NOT waste your time much less money on this mobile kit. They will kick back every single sample and make your life miserable. You’ll have to return to sites to perform on site photo tests for the same reason with larger things like cabinets for which you can’t harvest a sample. Avoid the ITEL app at all costs. It is the furthest thing from a time saver.
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ITEL accuracy
The last five years ITEL accuracy has shot down tremendously. Ten to fifteen years ago, I could trust an ITEL report about 85%. Today’s ITEL is maybe 50% at best. I don’t know what’s changed at ITEL but someone needs to take a look at systems that should be in place or further training that may be needed. I’ve been in the flooring industry for 36 years. I installed for over 25, became a certified flooring inspector and flooring sales and repairs specializing in insurance restoration. The inaccuracy is astounding.
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Not what I expected
I sent my samples in over a week ago and have yet to hear back from anyone