Needs to fix bugs
This app has so much potential HOWEVER after I set up the children acct and emails I noticed when I created the main parents acct there was a misspelling in my email address unfortunately there was no way to edit and correct it only by creating a new adult in settings & I did that while adding the correct email. I immediately was forced logged off of the app when I attempted to log back in it would not allow me to log in at all. I have attempted to log on with the parent acct and the children’s email and acct pin but I cannot get back in also I am unable to create a new family profile because the email address all show that there is already an existing acct. I’m not one to ever leave reviews or comments but I was looking forward to using this app and even almost paid for the year’s subscription luckily this happened before I was able to invest my money into it. I hope this gets resolved soon. Good luck to the creators.
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Response from developer
Hi there, I’m really sorry this happened, especially after you had already set up your family and were excited to use the app. This sounds like an account setup issue we can help fix. Please email support@smoresup.com with the misspelled email and the correct email, and we’ll help you get back in. - Reeves
