For a reach school with a informatics program
Fix you terrible app!!!
Imagine you’re a billionaire who donated a ton of $, and this app is how you have to fetch your tix
You see a pixelated logo when you boot up the app for the first time, and it’s an accurate preview of the what’s to come. They spent so much time trying to fill the app with content that they overlooked the basics - when creating an account/verifying your email, it sends you a code to your email. By the time you switch apps to get your code and come back, it logged you off of that session and you have to fetch another code. Didn’t add all your tickets to your wallet? You’ll have to log in again. Is there a place to privately share any of this with anyone, like a customer service page? There is not. So we find ourselves here.
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Safari browser not supported
I am so frustrated with this app. Constantly logged you out. You can’t save your password. Now it’s telling me my Safari browser is not supported, even though the message says Safari is one of the supported browsers! While I love the tickets being on this app, the lack of self service at the stadium and the Sports complex area make it difficult to access on game days! I’ve learned to transfer to my Apple wallet and take screenshots of my tickets before getting to the stadium. Because I know getting the app to work once you’re there is nearly impossible.
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Latest update causing issues
The latest update to iOS app says Safari is an unsupported browser and forces signing to full site - which defaults to Safari. Used to work great til last update
They aren’t IU -Athletics-!!!
Everything else is pretty cool. Why in the world can’t you get the name of the team right? Tired of notifications saying “IU Athletics” won or lost or whatever.
