Missed Opportunities
Needs notifications. Needs option to sync over cellular. 2FA constant logout is insane.
Bad login process
Doesn’t save your login. Makes you wait for a code and THEN says invalid login eg. you just wasted a minute of typing and waiting for email. And it’s the most backwards login process that just wastes my time, so far away from industry standard login. Takes 30 clicks to update maps, horrible update process
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No Auto Sync
App still doesn’t automatically sync map data. Have to do this daily. 2FA boots me every few weeks.
These are simple fixes. Ridiculous. Shameful.
These are simple fixes. Ridiculous. Shameful.
2FA Fail
Why does enabling two factor authentication continuously kick me out of the app? I have to sign back in about once a week.
This is ridiculous. It’s especially insulting that there is a remember me checkbox where you put in the challenge request code.
Also, why am I still not able to get notifications when I get simple items such as an invoice or employee time to approve?
There’s a reason this app is always floating in the twos with respect to rating.
This is ridiculous. It’s especially insulting that there is a remember me checkbox where you put in the challenge request code.
Also, why am I still not able to get notifications when I get simple items such as an invoice or employee time to approve?
There’s a reason this app is always floating in the twos with respect to rating.
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Needs updating!
The time entry portion randomly changes the hours I have inputted. Not sure why it’s doing this but the app needs to be fixed!
Great app, keep working on improvements
We’ve recently been onboarded with the NISC enterprise and are very pleased at how all the pieces of our business are connected fairly well in a one stop shop app
Doesn’t work
Doesn’t work at all now. Hard to navigate when it was working
Disappointing
The entire app should auto update its data when on WiFi.
Ridiculous that I cannot manually download that data over cellular for when linemen inevitably forget.
If a user doesn’t manually download every two or three days, they must download their entire company data again.
VERY DISAPPOINTING
Ridiculous that I cannot manually download that data over cellular for when linemen inevitably forget.
If a user doesn’t manually download every two or three days, they must download their entire company data again.
VERY DISAPPOINTING
ROLL IT BACK!
We are actively using inspection forms and the “add to inspection” option under activities when you select a gs_support_structure is gone. It was working perfectly yesterday. We are recovering from a Hurricane and need this feature ASAP!
Years Later Still Issues
We have been using this for many years and it still has a lot of issues. It just gets tiring and frustrating. All of our maps should be off-line so they always load. There is no reason it should need to connect to the Internet for that. It just occasionally won’t dry your maps and you have to scroll around until it does. The whole thing just needs a lot of tweaks, because it has some serious potential.
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Unable to use data only works on WiFi with new update
New update refuse to work on cellular data this is on 2 different devices
Bring back view map
Took away the option to view Map under activities. Now you have to go through several extra steps just to do so. Why remove it?
Do not get this
When ever things are helpful and when everything is going right. This app decides to change it to justify somebody’s job. For someone that uses it out of necessity this is one of the worse platforms someone could use. If there was a selection for zero stars that’s what I would rate this app. Please read this and DO NOT fall into the same trap my company did when we got this. One of the most horrible and pathetic work related thing we deal with.
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Crash
iPhone 13 Pro max. Crashes now and won’t open. App just closes after signing in and can’t see jobs
Crashes
This is not good! App completely crashes before each use after today’s update. Better fix this soon!
Worse over time not better
The latest changes (2022)have been a disaster as far as user interface, reliability and overall satisfaction. Extremely inconsistent between users in the same group with the same phone. Whoever they lost as a developer and thought could make it without, they didn’t! Why spend millions on a smart system and use a dumb app!
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Disappointing
After all these years we still cannot:
1. Get notifications in app when invoices or employee time approval required
2. Still cannot code invoices
1. Get notifications in app when invoices or employee time approval required
2. Still cannot code invoices
Compass makes me a grumpass
Bring back the Outage tile.
Needs a lot of work
Too many glitches to count. The main one is that it doesn’t auto update . If I get new jobs added then I have to uninstall the app and reinstall it to get all of the new data. For an app that claims to be a so useful, it’s definitely not!
App crashes
After opening the compass tile the app crashes , I have to delete and reinstall the app almost daily.
