Doesn’t let you cancel subscription
Won’t let you cancel subscription
Warning: Double-charged during free trial!
I tried to cancel the free trial 2 days before expiry.
The app then offered a 50% off for ($19.99) which I accepted, but they immediately charged me $19.99 plus $39.99 regular annual fee, and Apple doesn’t want to refund it.
The app then offered a 50% off for ($19.99) which I accepted, but they immediately charged me $19.99 plus $39.99 regular annual fee, and Apple doesn’t want to refund it.
STOP CHARGING MY CARD
I did not pay the subscription and i removed my account but it is still charging me even though i have no subscription or account.
Rip off
I was under the impression i had to pay £2.50 a month but unfortunately woke up to the surprise of them taking £30! If you look on the app for the “different plans” they are all the same but at different prices, “pro access £19.99” “pro access £49.99” they choose which one they like! Ridiculous that we need pay anyway considering the app users actually contribute to some of the pictures of the food! Or most of them ! Its not like they need any money for the AI that is used to read the ingredients!
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Misleading 3-day trial and predatory annual billing
Do not download this app unless you are 100% sure you want to spend a massive amount of money. The 3-day trial window is incredibly predatory. If you forget to cancel by even a few hours, you are automatically locked into a highly expensive, non-refundable annual subscription.
When you try to resolve this, Apple's automated system instantly declines the refund, and the app developers leave you stranded. A 3-day trial is nowhere near enough time to test if a supermarket database actually works accurately for your local stores. Completely anti-consumer billing practices. Avoid.
When you try to resolve this, Apple's automated system instantly declines the refund, and the app developers leave you stranded. A 3-day trial is nowhere near enough time to test if a supermarket database actually works accurately for your local stores. Completely anti-consumer billing practices. Avoid.
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App hidden behind paywall
App hidden behind paywall, deleted
1 star deserved
Took me ages to go through the steps got told by the app that it wouldn’t take a penny from me and then next thing you know I have to pay
Beware
App itself is okay, but they have a predatory subscription model that if you start using it in trial it will auto subscribe with you authorising it. One step off being criminal
Price?
Not really upfront about how much the subscription would cost. Still have no idea, because I don't want to even try it before I know. There's no option to delete the app without accepting the free trial. And I don't want a free trial until I know how much the subscription costs. I am not against paying for something useful, but I do want to make informed choices.
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Stupid app wants 3$ a month for nothing
Makes you answer 400 questions then asks for money lol
Good app Bad attitude
Good app when I tried it, but unfortunately not what I wanted it for. And no help from customer service to cancel subscription even though I no longer want or need the app. Took a 12 month subscription off me then refused refund.
App is great if that’s what you need it for, but customer service is pants.
App is great if that’s what you need it for, but customer service is pants.
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amazing
i was thinking of selling drugs but i realise there is a much better way to make money. It's immoral but legal By charging £30 to use this app which got me thinking crime does pay because these guys are ripping off everyone but they are doing it legally. Thanks guys for teaching us that lesson. ..... Drug dealers there's a new way to make money start making apps
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It is paid 30 pounds a year
It asks for everything and then in the end you have to add a card.
All ingredients are already labelled on products no need to install this app.
Same things can be found by just using google image for free
All ingredients are already labelled on products no need to install this app.
Same things can be found by just using google image for free
Can’t use app without paying
Pay for knowledge as usual
Not free
Not free
Amazing
Amazing app
Kepp asking for purchase
I just updated my phone, I already have the subscription but there is no option for continuing the subscription
Time wasting
First they said free and then only giving free trial of 5 days, click baiting and misleading
Too many useless questions
Too many questions only to find out you need to pay
Inaccurate
When you type in a food to see if it’s healthy, multiple versions of the same product come up, some say the product is healthy and some say it’s not. Very misleading and inaccurate. There is also no way to use this app without signing up for subscription and in my opinion with the inaccuracy it’s not worth the buy.
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