Just another “completely free” app that cost money.
Score
Very disappointing
Response from developer
We're sorry the trial reminder, cancellation experience and inconsistent product entries let you down. Please email support@ivyfoodapp.com so we can help with the subscription issue and look into the missing scans and conflicting scores. We also appreciate your suggestions for clearer score explanations and linking a food diary with health logs.
Great app
Response from developer
Thank you! We're happy Ivy is helping you make more informed choices when shopping.
Super apps
Response from developer
Merci beaucoup ! Nous sommes ravis que vous aimiez Ivy. Votre retour nous fait très plaisir !
Review
Response from developer
Thank you for this thoughtful feedback. Clear sources and explanations, including the limits of the evidence behind a rating, matter. We appreciate your suggestion to make that context easier to understand. If you email the bread example to support@ivyfoodapp.com, we can look into the information shown for that product.
Fab
NOT FREE … and disappointing !!
How cheeky and disappointing!
Can not recommend this to anyone
Health change
Everyday consumer
Great app!
Bad
Excellent
Money money
Response from developer
We're sorry you couldn't find a way to try Ivy before committing. Trial availability and the annual subscription terms should be clear on the offer you see. Please contact support@ivyfoodapp.com with what was shown so we can help clarify the options available to you.
Predatory
Response from developer
We're sorry the onboarding, trial and rating prompt left such a poor impression. You should have time to try Ivy before being asked for a review, and the subscription terms should be clear. Your point about the tone and evidence behind the food information matters too. Please send any specific examples to support@ivyfoodapp.com so we can look into them.
Cash grabbing opportunism
Response from developer
Thank you for pointing out the specific prices. We understand why a discount that doesn't add up would undermine your trust. Please email a screenshot of the offer to support@ivyfoodapp.com so we can investigate the displayed price and wording. We're sorry the trial and offer experience left you disappointed.
