Doesn’t let you cancel subscription
Won’t let you cancel subscription
MMomotgon
Warning: Double-charged during free trial!
I tried to cancel the free trial 2 days before expiry.
The app then offered a 50% off for ($19.99) which I accepted, but they immediately charged me $19.99 plus $39.99 regular annual fee, and Apple doesn’t want to refund it.
The app then offered a 50% off for ($19.99) which I accepted, but they immediately charged me $19.99 plus $39.99 regular annual fee, and Apple doesn’t want to refund it.
AFappple fan
STOP CHARGING MY CARD
I did not pay the subscription and i removed my account but it is still charging me even though i have no subscription or account.
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Rip off
I was under the impression i had to pay £2.50 a month but unfortunately woke up to the surprise of them taking £30! If you look on the app for the “different plans” they are all the same but at different prices, “pro access £19.99” “pro access £49.99” they choose which one they like! Ridiculous that we need pay anyway considering the app users actually contribute to some of the pictures of the food! Or most of them ! Its not like they need any money for the AI that is used to read the ingredients!
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Eem1yrel
Misleading 3-day trial and predatory annual billing
Do not download this app unless you are 100% sure you want to spend a massive amount of money. The 3-day trial window is incredibly predatory. If you forget to cancel by even a few hours, you are automatically locked into a highly expensive, non-refundable annual subscription.
When you try to resolve this, Apple's automated system instantly declines the refund, and the app developers leave you stranded. A 3-day trial is nowhere near enough time to test if a supermarket database actually works accurately for your local stores. Completely anti-consumer billing practices. Avoid.
When you try to resolve this, Apple's automated system instantly declines the refund, and the app developers leave you stranded. A 3-day trial is nowhere near enough time to test if a supermarket database actually works accurately for your local stores. Completely anti-consumer billing practices. Avoid.
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MMarji-sound
