Useless app
Stuck on booking and buying tickets when we choose the seats .
Buying
MPU နဲ့ ငွေချေလည်းမရ အတော်စုတ်တဲ့app ပြီးရင် မရလို့ခဏခဏပြန်လုပ်ရင် ၂၄ နာရီကပိတ်သေး
Limited booking payment
They should put kpay or smt which is really famous in Myanmar and it could help alot if they put it
Worst Payment ever with Useless Partnership for payment (g&g)
Why they only accept MPU instead of JCB and Union Pay which are more convenient? It is 2025 already!! My card has both MPU and JCB feature which I have been using 3-4 years on Grab, Food Panda, and other apps. Yet in this unreliable app, I have to apply for E-commerce again for my card. And the WORST thing is their payment partner G&G Convenience Stores are completely USELESS and UNRELIABLE. In the same day, I have visited 5 G&G stores in 3 different townships (KyeeMyinDaing, ShweGonDaing, Tharkaeta) but they gave me excuses like service unavailable at our stores or system breadown,....etc. Why the service in G&G is available only at selected location and branch? It is extremely inconvenient for users.
Suggestion: please partner with Fintech and other online payment option that has large userbase!!!
Please communicate with G&G stores to maintain their services and take actio quickly.
Suggestion: please partner with Fintech and other online payment option that has large userbase!!!
Please communicate with G&G stores to maintain their services and take actio quickly.
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Worst app ever
I’ve been trying to book 4 seats for a movie for a whole day. But if I leave booking, it shows that I can’t book again. Ok, my mistake. But then when I try to buy the tickets, the visa and MPU ones both don’t work and when I call the call center for help, they were no help whatsoever and acted like it was the fault of my internet. I’ve been trying to book the tickets and now I can no longer get the seats I want thanks to the incompetence of the people who made the app and the call center helpers who were no help whatsoever.
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Payment
Should be more flexible for payment method.and then I can’t click buy
One of the Worst Customer Service Experiences – Extremely Frustrating!
I’ve used this app before to buy tickets for Junction City Theaters and never had any issues. But today, I had a terrible experience trying to get a ticket for a 5:00 PM movie at City Mall Cinema.
I bought the ticket at 3:54 PM, the payment went through at 3:56 PM, but I never received the ticket. I immediately informed their customer service at 4:02 PM, sent all required details and proof of successful payment by 4:05 PM. I had to follow up with another call at 4:15 PM because I got no response. They told me to “wait 20 minutes” and said they would contact the cinema.
When I arrived at the cinema at 4:45 PM, I noticed that the self-ticketing machine was not turned on — I don’t know if it was shut down intentionally or just malfunctioning, but I’ve never seen that happen at Junction City. I can’t say for sure if that’s related to the issue I had, but if it was, then maybe the app shouldn’t offer ticket sales for this cinema until these issues are resolved.
At the counter, the staff had no idea about any arrangement. I had to call customer service again. Once more, they asked me to wait 20 more minutes. At 4:55 PM, they told me to buy another ticket and said they’d refund me if they could verify the payment. I refused, as I had already provided everything 50 minutes ago. Only then did they ask me to hand my phone to the ticket counter staff.
The staff didn’t understand what was going on, and said she had to get her senior. But I ended up waiting another 10 minutes, just because the senior didn’t come out of his office or wherever he was — even though the movie had already started and the issue was urgent.
I finally got in, but the entire experience was stressful, disorganized, and unacceptable. They had all the information they needed from the beginning. It should not take nearly an hour, several calls, and on-site hassle just to access a ticket I already paid for.
Very disappointed. This system needs serious improvement — both in the app and on the ground.
I bought the ticket at 3:54 PM, the payment went through at 3:56 PM, but I never received the ticket. I immediately informed their customer service at 4:02 PM, sent all required details and proof of successful payment by 4:05 PM. I had to follow up with another call at 4:15 PM because I got no response. They told me to “wait 20 minutes” and said they would contact the cinema.
When I arrived at the cinema at 4:45 PM, I noticed that the self-ticketing machine was not turned on — I don’t know if it was shut down intentionally or just malfunctioning, but I’ve never seen that happen at Junction City. I can’t say for sure if that’s related to the issue I had, but if it was, then maybe the app shouldn’t offer ticket sales for this cinema until these issues are resolved.
At the counter, the staff had no idea about any arrangement. I had to call customer service again. Once more, they asked me to wait 20 more minutes. At 4:55 PM, they told me to buy another ticket and said they’d refund me if they could verify the payment. I refused, as I had already provided everything 50 minutes ago. Only then did they ask me to hand my phone to the ticket counter staff.
The staff didn’t understand what was going on, and said she had to get her senior. But I ended up waiting another 10 minutes, just because the senior didn’t come out of his office or wherever he was — even though the movie had already started and the issue was urgent.
I finally got in, but the entire experience was stressful, disorganized, and unacceptable. They had all the information they needed from the beginning. It should not take nearly an hour, several calls, and on-site hassle just to access a ticket I already paid for.
Very disappointed. This system needs serious improvement — both in the app and on the ground.
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How to Contact Mobile number?
Page update ma phik ph no lae ma shee!
Very cheap
The movie there is very good,the chips taste good and in maw tin the movie cost 5000ks what a steal
please fix all the bugs
I’ve been trying to book tickets but then the app is taking so long to load.
Disappointed
After I updated this app , I couldn’t open this app anymore
Garbage
It doesn’t even work
TRASH ERROR
CAN’T EVEN LOGIN, IT KEEPS CIRCLING AND AFTER A MOMENT IT JUST DOESN’T NOTHING
Review
Payment method should be more flexible options in app!
Need to fix
Older version is better until now
Oh no
Other feedbacks remind me not to download
Error
Bug တွေချည်းပဲ booking cancel ဖြစ်သွားတာကို pending ဖြစ်ပြီးထပ်ဝယ်မရ expiry time ပြည့်တဲ့ထိစောင့်လဲ မရ account ပါချိန်းလိုက်လည်းဝယ်လို့မရ app ပါ delete ပြီး ပြန်ဒေါင်းလဲမရ Good
Garbage!
Worst customer support ever! I would rate zero star if I can. Don’t bother using this garbage.
Too many errors
As we can buy tickets online conveniently in MingalarCinema, I thought this app would work for JCGV too.But I was wrong.Even tho this app has more payment options, there are too many errors. Plz try to fix them as the ticket counter is quite away from the downtown, it’s not easy to come to book/buy.
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useless
သံုးစားမရ error ေတႀကီးပဲ ေလာက္တလြဲ ေရးတဲ့ေကာင္လဲ
