Jabra ASSIST User Reviews

Top reviews

Disconnect, reconnect, disconnect, reconnect, disconnect

The only reason I use this piece of equipment is because of its size and call quality. Otherwise I get so frustrated with it. I have to turn it off all the time. The app Jabra Assist is useless.

Response from developer

Thank you for reviewing the Jabra Assist app. We are always looking for feedback on our products, and we appreciate you for sharing this. If you have more to share, please contact us (https://fal.cn/3AAZd). We are more than happy to listen!

Talk 65?

Neither app supports the Talk 65? As new as it is? One star until app support is available.

Response from developer

Hello YBPC1 - Thank you for reviewing the Jabra Assist App and for your suggestion! We will definitely consider adding support for the Jabra Talk 65 to the Sound+ app.

This is not as good and twice the cost!

Radical volume fluctuations when calling or receiving calls from or to the same locations. The one I had prior to this one never did this. Twice as expensive and half the satisfaction.

Response from developer

Hello- Thank you for writing a review. We are truly sorry to hear that. We would not expect this behavior and we apologize for any inconvenience this has caused. We recommend contacting the Jabra Support Team: https://bit.ly/2xbNtEb. We are always here to help. Thanks, again. User feedback is truly valuable to us.

Not all products

Not showing talk 65

They’re just wanting to track you

Worthless app that requires ALWAYS ON location tracking to do its only potentially slightly useful function.

Response from developer

Hello AvidReviewerWithLongMemory - The Jabra Assist app collects location data for use with some of the app features.  The data is saved only on your mobile device and is not sent anywhere else.  Thank you.

Pretty gooodddd

I would rate this app 5 stars but I can’t count that high

Response from developer

Hello therealOG22 - We thank you for taking the time to write a review. If you have any questions about the app or your Jabra product, we kindly suggest reaching out to the Jabra Support Team: https://bit.ly/3dPfZvO. We are here to help. Thanks again!

Does very little

This app doesn’t do anything with the cheaper models of headset. Just use the website. I had hoped for settings as I can’t hear nav directions in the car even with the volume turned to max! Disappointed.

Can’t pair to my device.

This app has no support for the BT2045.
A bit strange I thought considering that I see a lot of people using this model (it was even recommended by a business associate)

Not very helpful

I tried checking battery life as advertised on the picture but the only thing I can see/change was read out option. I got the stealth uc idk if I need another version ??

Response from developer

Hello mahnicuh- Thank you for writing a review of the Jabra Sound+ app. Some helpful features of the Jabra Assist app include access to user manuals, Find My Jabra, FAQs, message readout (supported for Android), and more! If you have any specific questions or feedback about the app, please let us know: https://bit.ly/3dPfZvO. Thank you. 

Don’t download this app. It is useless

I don’t know why Jabra makes this app. It doesn’t have any functionality.

Response from developer

Hello edpdxvan - Jabra Assist currently supports the following headsets: Boost, Classic, Drive, Eclipse, Elite 25e, Freeway, Halo Free, Halo Fusion, Halo Smart, Mini, Stealth, Steel, Storm, Streamer, Style, Tour, Talk 25, Talk 30, Talk 45, Talk 55. Thank you!

No locations tracking

One of e core feature of the app is the location tracking so you can find the last known location of the headset. It doesn’t work. The app tracks location of the headset only if it’s running and in the foreground. If you don’t bring the app to the foreground, it doesn’t record to location. When I’m using my headset, I’m using other apps; I don’t want to remember to bring this app to the foreground every time. (Yes, I have background running turned on as well as always using location.)
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No option to find jabra elite sport headphones

No Jabra elite sport.

Not to shabby indead

Meh😐

Just pointless

I just can’t see the purpose of this app, struggling desperately to connect my Jabra Halo Smart to my new iPhone, does not appear on my Bluetooth list as discovered. Please help.

Find my Jabra

App is useless
Find my Jabra part doesn’t work is none existent !!!

For nothing

I have a Jabra classic but I don’t understand the purpose of this app ?

Response from developer

Hi Kaspoto- We are sorry that you are not satisfied with the Jabra Assist app. Some helpful features of the app include: access to user manuals, Find My Jabra, FAQs, message readout and more! If you have any specific questions or feedback about the app, please let us know: https://bit.ly/2wIr6ln. Thank you!

Connectivity issues continue

The revision to the app has not resolved issues with the iPhone 8+. Headset drops in and out of connection, Jabra assist will not run, no announcements.

Response from developer

Hi jwr_red- Thank you for your review! We are sorry to hear that you are having this trouble connecting your Jabra device with the Sound+ app. Please be sure that you have a strong Wi-Fi or data connection on your phone, and that you disable any “power saving” or “battery optimization” settings on your phone. If the headset is not recognized by the app, please force quit the Sound+ app and turn off the headset. Then launch the Sound+ app again and power the headset back on. If you still need help, please contact us: https://bit.ly/2wIr6ln, at any time.

Major FAIL - Text message read/out only on Android?

Congratulations, you’ve omitted the most valuable safety feature, reading text messages to drivers.

Connect

If it connects to your device, you’re the lucky one. My elite 65t aren’t shown on the bloody screen

What’s exactly is the point of this App?

I can’t really see what the point of this App is? You can’t actually change any settings of the talk 45 using it other than enabling the option to playback your messages.