Jabra app epic fail
The hearing aids work fine and have lasted well and the Service from Costco is amazing. But the jabber EnhancePro app is horrible. You would think they could get some IT tech that would actually do some work.
So far so good!
Seem to work as well as the office priced hearing aids. Has a quirky irritating inconsistent sound when texting on my iPhone. Love that you can take the battery charger with you for a couple days without plugging it in. Highly recommend a trial with these before handing over 5-6K for a pro visit pair.
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Need improvement
They don’t work properly I have to cancel blue tooth and use the phone microphone to hear the party I’m calling
App keeps crashing
Not sure if it’s the lack of updates with this app but it’s been a few months now since the last update and the app recently just started to crash everytime you open it. It would be nice if a little bit more effort was put into this application. The product is great but the user experience with this app is lacking due to the low maintenance put into this app. Updates should be more frequent as OS versions change.
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It’s probably just me
Problems emerged after the follow-up visit so that they haven’t been addressed.
Probable allergy to the unit.
Probable allergy to the unit.
Apple users just an update June/26
I’ve had these hearings aids for two months now the only good thing about them is I can hear better, my old ones were 6 years old.
First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life.
Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely.
Hope this helps you.
AUDIO STREAMING how does a user get rid of this? Once it shows up it’s carries over to all of your programs. The only way I found was to turn off unit, then turn it back on after a couple of minutes. This is a pain when all you wanted to do is change the volume.
Had enough GOODBYE!!!!!
First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life.
Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely.
Hope this helps you.
AUDIO STREAMING how does a user get rid of this? Once it shows up it’s carries over to all of your programs. The only way I found was to turn off unit, then turn it back on after a couple of minutes. This is a pain when all you wanted to do is change the volume.
Had enough GOODBYE!!!!!
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Dissatisfied
I’m not too keen on this app at all. I set the volume all the way down on the outdoor mode and it does not stay where I set it. I have to reset it every time I use it. So instead I just turn the volume all the way down in the general mode, and turn them back up again after the walk. The same thing when I’m in the car, I just turn them all the way down because in any other mode the volume doesn’t stay down when you leave the mode and go back in. The volume is back up again. I’m not seeing much good in this app.
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Need CarPlay integration
The hearing aid are a life changer. A huge improvement would be to make the app CarPlay enabled so users can make adjustments from a car dashboard screen. The lack of CarPlay integration is the only reason I didn’t give 5 stars.
Will not maintain pairing
Hates my phonaks. It knows what they are called but drops the pairing repeatedly. Will not maintain eq for streaming.
Pointless. Way too much work to be worthwhile.
Pointless. Way too much work to be worthwhile.
Welp
Hearing aids are great. This app not so much. Always defaults to “audio streaming “. Please fix this!!!!!!!
Phone reception
People always said I’m to far or looks you are in a tunnel
Hearing
Still in the learning stage with all the options
Best Sound Quality!
Can hear the TV and hear in loud noise’s! Quality of the sound is beautiful!
Enhance Pro App No Longer Works
For the last month or so, I constantly have to delete and then reinstall the App as it consistently loses its connection to my Jabra hearing aids. This never happened before. What is going on?
Apple users just an update May/26
I’ve had these hearings aids for two months now the only good thing about them is I can hear better, my old ones were 6 years old.
First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life.
Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely.
Hope this helps you.
AUDIO STREAMING how does a user get rid of this? Once it shows up it’s carries over to all of your programs. The only way I found was to turn off unit, then turn it back on after a couple of minutes. This is a pain when all you wanted to do is change the volume.
First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life.
Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely.
Hope this helps you.
AUDIO STREAMING how does a user get rid of this? Once it shows up it’s carries over to all of your programs. The only way I found was to turn off unit, then turn it back on after a couple of minutes. This is a pain when all you wanted to do is change the volume.
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Won’t connect
The app will not connect after the recent iPhone update
Basic functions but ...
The app offers basic functions for controlling the Jabra HA. But it does not support pairing the aids with Bluetooth LE devices (such as Bluetooth enabled TV sets). It may or may not support handoff between iPhone and iPad --- if it is supported, it is difficult to figure out.
Latest update stuck in streaming mode
The latest update has my hearing aids stuck in audio streaming mode. I can click on each of the 4 modes that I have configured, all around, audio streaming, outside, noisy conversations. The background image changes, but the mode always stays on Audio streaming with an iPhone 6 outline. The two buttons under the background read streaming focus and hear all.
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Apple users just an update April/26
I’ve had these hearings aids for two months now the only good thing about them is I can hear better, my old ones were 6 years old.
First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life.
Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely.
Hope this helps you.
First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life.
Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely.
Hope this helps you.
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Works well with WIFI
I have mixed feelings about the overall hearing aide performance. When WIFI is not available In very remote areas the hearing aide “searches” and ends up set on different settings. They need to default to the hearing aide’s last known setting . Very irritating!
The app is DEPENDENT on WiFi. That sucks!
The app is DEPENDENT on WiFi. That sucks!
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