Need improvement
They don’t work properly I have to cancel blue tooth and use the phone microphone to hear the party I’m calling
App keeps crashing
Not sure if it’s the lack of updates with this app but it’s been a few months now since the last update and the app recently just started to crash everytime you open it. It would be nice if a little bit more effort was put into this application. The product is great but the user experience with this app is lacking due to the low maintenance put into this app. Updates should be more frequent as OS versions change.
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It’s probably just me
Problems emerged after the follow-up visit so that they haven’t been addressed.
Probable allergy to the unit.
Probable allergy to the unit.
Apple users just an update June/26
I’ve had these hearings aids for two months now the only good thing about them is I can hear better, my old ones were 6 years old.
First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life.
Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely.
Hope this helps you.
AUDIO STREAMING how does a user get rid of this? Once it shows up it’s carries over to all of your programs. The only way I found was to turn off unit, then turn it back on after a couple of minutes. This is a pain when all you wanted to do is change the volume.
Had enough GOODBYE!!!!!
First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life.
Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely.
Hope this helps you.
AUDIO STREAMING how does a user get rid of this? Once it shows up it’s carries over to all of your programs. The only way I found was to turn off unit, then turn it back on after a couple of minutes. This is a pain when all you wanted to do is change the volume.
Had enough GOODBYE!!!!!
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Dissatisfied
I’m not too keen on this app at all. I set the volume all the way down on the outdoor mode and it does not stay where I set it. I have to reset it every time I use it. So instead I just turn the volume all the way down in the general mode, and turn them back up again after the walk. The same thing when I’m in the car, I just turn them all the way down because in any other mode the volume doesn’t stay down when you leave the mode and go back in. The volume is back up again. I’m not seeing much good in this app.
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