Maddening
At two or three week intervals app friezes and will not connect or disconnect leaving me no option but deleting and reinstalling. I should give Rexton a zero but I’m being nice. I have worn hearing aids for 30 years and this is my first totally unhappy experience. I do not recommend this product.
Pairing
App does not pair via bluetooth with hearing devices even when fully charged.
Horrible
The sound adjustments on the app make a little improvement to the sound but the adjustments revert to the default every time they are recharged. Every morning they have to be reprogrammed. Had service on the right aid and now the app doesn’t “recognize” it. The app says “turn it off then on again” but there is no ON and OFF switch. So the app is useless. We (customers) were sold on all the advantages of connecting with Bluetooth but they can’t connect to television, radio, automobile, PC, tablets, CD Player, Blu ray, or any other Bluetooth devices.
Now, months later I’ve updated to the newest release and again, it fails to connect both internet and Bluetooth. It says “switching on Bluetooth “ then turns off. It says “place your hearing aids close to your phone” when they are fully charged and sitting on the phone’s screen. It says, Try again later.” That all translates to, “THIS APP DOES NOT WORK.” That’s evident when it is 13 years old and every two weeks they still have “fixed bugs in the app.” The whole app is a BUG.
Now, months later I’ve updated to the newest release and again, it fails to connect both internet and Bluetooth. It says “switching on Bluetooth “ then turns off. It says “place your hearing aids close to your phone” when they are fully charged and sitting on the phone’s screen. It says, Try again later.” That all translates to, “THIS APP DOES NOT WORK.” That’s evident when it is 13 years old and every two weeks they still have “fixed bugs in the app.” The whole app is a BUG.
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Lock setting
I set the hearing aids to where they work best and they jump back. Very aggravating.
Blue tooth buggy
Streams my phone even though Bluetooth is off- Can’t turn off in app
Shrill sound with limited adjustments
Shrill sound with limited adjustments
