myPhonak

myPhonak

by Sonova AG

117K ratings
1677 reviews
Free

Details

  • Released
  • Updated
  • April 22, 2018
  • June 16, 2026
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About

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

Remote hearing aid control
Personalized sound adjustments
Pre-defined listening programs
Live remote support
Health data tracking (steps, wearing time)
Battery level monitoring
Cleaning reminders
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What users say

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What's New in myPhonak

7.4.2

June 16, 2026

New and improved functions: • Bug fixes and improvements Thank you for using myPhonak!

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Charts

Top Free

📉 97-3

Medical

This app dropped -3 positions in Medical chart.

Last updated on July 18, 2026.

User reviews

Some days just will not connect to H aids😡😡, just a fight🤬🤬🤬🤬

A fight, WHY??

Phonak hearing are junk

The connection to these freakin things is horrible. Seventy five percent of the time, they will not switch from one function to the next. Definitely regret buying them, don’t recommend them to ANYONE.

Donald R. Bott (CW4) Ret.

The hearing aids I have are excellent I especially enjoy and appreciate the Bluetooth I would recommend them to any soldier needing hearing aid! 👍👍👍

A little quirky

While they are good in most one on one situations, they do not live up to the claim of hearing in a crowded environment. A busy restaurant is very hard to hear in.
The aids switch blue tooth on at any sharp external sound, and a burst of white noise lasts 5~8 seconds. Very odd.
In other situations, volume changes up & down from my chosen setting for no apparent reason.
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Hearing Aid remote

I just had an exceptional phone call with the representative Will who fitted my hearing aids specifically for my situation. Incredible customer service and I am thoroughly thankful.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App fails to connect to hearing aids

Bug

Hearing aid settings randomly reset

Bug

Bluetooth streaming quality issues

Bug

Inaccurate battery level indicators

Bug

Requested Features

4 requests

Apple Watch app integration

Feature

More granular EQ controls

Feature

Ability to set custom default programs

Feature

Improved battery life reporting

Feature

FAQ

What does the myPhonak app do?

The myPhonak app allows you to remotely control and personalize your Phonak hearing aids. You can adjust volume, sound settings like noise reduction and microphone directionality, and select pre-defined programs for different listening environments. It also offers health tracking features and the ability to connect with your hearing care professional for remote adjustments.

What are the key features of the myPhonak app?

Key features include a remote control for adjusting hearing aid settings, personalized sound equalization with presets and sliders, and remote support for virtual appointments with your hearing care professional. It also tracks health data such as steps and wearing time, and provides notifications for cleaning reminders and battery status.

Is the myPhonak app free to use?

Yes, the myPhonak app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What devices is myPhonak compatible with?

The app is compatible with Phonak hearing aids that have Bluetooth connectivity, including models from the Paradise, Lumity, and Infinio series. For specific device compatibility, it is recommended to visit the Phonak compatibility checker website. On iOS, it requires iPhone 6s or newer running iOS Version 15.0 or newer with Bluetooth low energy capability.

How can I use the remote support feature?

The Remote Support feature allows you to schedule and attend live video calls with your hearing care professional. During these appointments, your hearing aids can be adjusted remotely. This feature is available by appointment only.