myPhonak

myPhonak

by Sonova AG

121K ratings
1752 reviews
Free

Details

  • Released
  • Updated
  • April 22, 2018
  • August 24, 2026

Features

myPhonak screenshot #1 for iPhone
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About

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

Remote hearing aid control
Personalized sound adjustments
Pre-defined listening programs
Live remote support
Health data tracking (steps, wearing time)
Battery level monitoring
Cleaning reminders
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What users say

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+1

What's New in myPhonak

7.5.1

August 24, 2026

New hearing aids supported: • Phonak Audéo™ E (EON) Sphere • Phonak Audéo™ E (EON) • Phonak CROS E (EON) New and improved functions: • Auracast Broadcast with In-App QR Scanning • Find my hearing aids enabled for all Phonak hearing aids • Bug fixes and performance improvements Thank you for using myPhonak!

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Charts

Top Free

📉 68-3

Medical

This app dropped -3 positions in Medical chart.

Last updated on August 28, 2026.

User reviews

Auracast for the infinio sphere ultra?

I’ve been patiently waiting two years for my Infinio sphere to get the promised auracast update. It’s one of the main reasons I purchased the aid. However although this latest update promises auracast it is not showing. Will we ever get the update???

Never again

This is the worst hearing aid app I’ve used to date and it will keep me from ever trying Phonak again. More than 50% of the, usually when I need it quickly, this POS app is disconnected from my phone, always requiring rebooting the aids and/or phone. Never had that problem with my old Resound aids. Goodbye Phonak.
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New hearing aids

Much better than the old ones. Things seem to be much clearer

App with potential

I do want this app to work as it should. On the positive side it is a useful thing to have and can help in many situations. On the negative, setting change when SMS are received or transmitted… the same either WhatsApp, emails. Saved individualised programmes can simply disappear. It disconnects from the hearing aid for no reason that I can determine AND it has been like this for years. Phone know about these problems but have yet to address the matter to a satisfactory conclusion.
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Still not a useable blue tooth device.

All Bluetooth connections are flaky.
Sudden volume increases are distracting.
Audio volumes are often out of control range.
Left hearing aid often doesn’t connect. Of course, left and right sound levels are unpredictable due to ear canal changes in hearing aid placement.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App fails to connect to hearing aids

Bug

Hearing aid settings randomly reset

Bug

Bluetooth streaming quality issues

Bug

Inaccurate battery level indicators

Bug

Requested Features

4 requests

Apple Watch app integration

Feature

More granular EQ controls

Feature

Ability to set custom default programs

Feature

Improved battery life reporting

Feature

FAQ

What does the myPhonak app do?

The myPhonak app allows you to remotely control and personalize your Phonak hearing aids. You can adjust volume, sound settings like noise reduction and microphone directionality, and select pre-defined programs for different listening environments. It also offers health tracking features and the ability to connect with your hearing care professional for remote adjustments.

What are the key features of the myPhonak app?

Key features include a remote control for adjusting hearing aid settings, personalized sound equalization with presets and sliders, and remote support for virtual appointments with your hearing care professional. It also tracks health data such as steps and wearing time, and provides notifications for cleaning reminders and battery status.

Is the myPhonak app free to use?

Yes, the myPhonak app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What devices is myPhonak compatible with?

The app is compatible with Phonak hearing aids that have Bluetooth connectivity, including models from the Paradise, Lumity, and Infinio series. For specific device compatibility, it is recommended to visit the Phonak compatibility checker website. On iOS, it requires iPhone 6s or newer running iOS Version 15.0 or newer with Bluetooth low energy capability.

How can I use the remote support feature?

The Remote Support feature allows you to schedule and attend live video calls with your hearing care professional. During these appointments, your hearing aids can be adjusted remotely. This feature is available by appointment only.