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myPhonak

myPhonak

by Sonova AG

119K ratings
1711 reviews
#74 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • April 22, 2018
  • June 16, 2026

Developer

Sonova AG
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📈no. 74
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❓5 answered
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About

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

✓Remote hearing aid control
✓Personalized sound adjustments
✓Pre-defined listening programs
✓Live remote support
✓Health data tracking (steps, wearing time)
✓Battery level monitoring
✓Cleaning reminders
Show original description

What users say

Summarized from real user reviews of myPhonak. Based on 119K reviews and a 4.4/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Excellent sound quality
  • 👍Customizable settings
  • 🚀Quick Bluetooth connectivity
  • 👍Helpful customer support

Negative things

  • 🐛Unreliable Bluetooth connection
  • 🐛Settings not saved consistently
  • 🐛Frequent app crashes
  • 🔋Drains phone battery
  • 🐛Pairing issues with multiple devices
See all reviews

What's New in myPhonak

7.4.2

June 16, 2026

New and improved functions: • Bug fixes and improvements Thank you for using myPhonak!

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Charts

Top Free

📈 74+7

Medical

This app rose +7 positions in Medical chart.

Last updated on August 7, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Not bad!

The only function I find frustrating is that when the app needs to be updated all of my programs disappear. I have to take photos of the settings. I guess it’s just the particular Audeo aids that do this but it is still frustrating and time consuming to re program. The app is great otherwise and I use it frequently throughout the day!
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MiepzillaMiepzilla

Left side goes on and off by itself.

Had them about 6 weeks now and not working as well.
IdeajimIdeajim

Bluetooth with Samsung TV

Habituellement la connexion se fait bien . Cependant hier et aujourd’hui le son coupe. Hier c’était un peu aujourd’hui complètement.j’arrive a voir que le son vient de mes appareils mais c’est que du grésillement. J’ai essayé fermer mon téléphone. Tout réinstaller l’application. Ça fonctionne pas. Également mon téléphone IOS est à jour.
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Bluetooth

I do occasionally find the Bluetooth overrides another device if I am streaming for example!
PepenigelPepenigel

I can’t connect to my iPhone 17 Pro

I very much enjoy these hearing aids but they are impossible to connect to the app! IMPOSSIBLE. SMH
YoyozoYoyozo
See 1706 more reviews

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User experience

🐞

Reported Bugs

4 issues

App fails to connect to hearing aids

Bug

Hearing aid settings randomly reset

Bug

Bluetooth streaming quality issues

Bug

Inaccurate battery level indicators

Bug
✨

Requested Features

4 requests

Apple Watch app integration

Feature

More granular EQ controls

Feature

Ability to set custom default programs

Feature

Improved battery life reporting

Feature

FAQ

What does the myPhonak app do?

The myPhonak app allows you to remotely control and personalize your Phonak hearing aids. You can adjust volume, sound settings like noise reduction and microphone directionality, and select pre-defined programs for different listening environments. It also offers health tracking features and the ability to connect with your hearing care professional for remote adjustments.

What are the key features of the myPhonak app?

Key features include a remote control for adjusting hearing aid settings, personalized sound equalization with presets and sliders, and remote support for virtual appointments with your hearing care professional. It also tracks health data such as steps and wearing time, and provides notifications for cleaning reminders and battery status.

Is the myPhonak app free to use?

Yes, the myPhonak app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What devices is myPhonak compatible with?

The app is compatible with Phonak hearing aids that have Bluetooth connectivity, including models from the Paradise, Lumity, and Infinio series. For specific device compatibility, it is recommended to visit the Phonak compatibility checker website. On iOS, it requires iPhone 6s or newer running iOS Version 15.0 or newer with Bluetooth low energy capability.

How can I use the remote support feature?

The Remote Support feature allows you to schedule and attend live video calls with your hearing care professional. During these appointments, your hearing aids can be adjusted remotely. This feature is available by appointment only.