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myPhonak

myPhonak

by Sonova AG

123K ratings
1822 reviews
#104 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • February 16, 2023
  • October 5, 2026

Background Location Access

Developer

Sonova AG
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📉no. 104
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❓5 answered
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About

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

✓Remote hearing aid control
✓Personalized sound adjustments
✓Pre-defined listening programs
✓Live remote support
✓Health data tracking (steps, wearing time)
✓Battery level monitoring
✓Cleaning reminders
Show original description

What users say

Summarized from real user reviews of myPhonak. Based on 123K reviews and a 4.4/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Excellent sound quality
  • 👍Customizable settings
  • 🚀Quick Bluetooth connectivity
  • 👍Helpful customer support

Negative things

  • 🐛Unreliable Bluetooth connection
  • 🐛Settings not saved consistently
  • 🐛Frequent app crashes
  • 🔋Drains phone battery
  • 🐛Pairing issues with multiple devices
See all reviews

What's New in myPhonak

7.5.2

October 5, 2026

New and improved functions: • Bug fixes and performance improvements Thank you for using myPhonak!

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Charts

Top Free

📉 104-10

Medical

This app dropped -10 positions in Medical chart.

Last updated on October 13, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Love my hearing aids

I do not know how long Phonak supports hearing aides. I love how my hearing aids work with Bluetooth.
whozetherewhozethere

New hearing aids

Phones app
BillphjudoBillphjudo

I Will Decide!

This app is great in every way except one, and to me it’s a big one. I manually switch to the iPhone speaker because that’s how I want to listen to the podcast. This app REPEATEDLY switches back to my hearing aids. If I wanted to listen that way I wouldn’t have switched over to my phone. It should stay where I put it until I manually change it or I take my hearing aids out.
Show more
LoveGrubHubExceptLoveGrubHubExcept

Connection issues

Hard to get connected in the first place, and doesn’t stay connected to my hearing aids
DkK876rynfDkK876rynf

Help

My hearing aid is blinking green no sound of connection
gtzmaribelpgtzmaribelp
See 1817 more reviews

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User experience

🐞

Reported Bugs

4 issues

App fails to connect to hearing aids

Bug

Hearing aid settings randomly reset

Bug

Bluetooth streaming quality issues

Bug

Inaccurate battery level indicators

Bug
✨

Requested Features

4 requests

Apple Watch app integration

Feature

More granular EQ controls

Feature

Ability to set custom default programs

Feature

Improved battery life reporting

Feature

FAQ

What does the myPhonak app do?

The myPhonak app allows you to remotely control and personalize your Phonak hearing aids. You can adjust volume, sound settings like noise reduction and microphone directionality, and select pre-defined programs for different listening environments. It also offers health tracking features and the ability to connect with your hearing care professional for remote adjustments.

What are the key features of the myPhonak app?

Key features include a remote control for adjusting hearing aid settings, personalized sound equalization with presets and sliders, and remote support for virtual appointments with your hearing care professional. It also tracks health data such as steps and wearing time, and provides notifications for cleaning reminders and battery status.

Is the myPhonak app free to use?

Yes, the myPhonak app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What devices is myPhonak compatible with?

The app is compatible with Phonak hearing aids that have Bluetooth connectivity, including models from the Paradise, Lumity, and Infinio series. For specific device compatibility, it is recommended to visit the Phonak compatibility checker website. On iOS, it requires iPhone 6s or newer running iOS Version 15.0 or newer with Bluetooth low energy capability.

How can I use the remote support feature?

The Remote Support feature allows you to schedule and attend live video calls with your hearing care professional. During these appointments, your hearing aids can be adjusted remotely. This feature is available by appointment only.