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myPhonak

myPhonak

by Sonova AG

124K ratings
1842 reviews
#160 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

Released
February 16, 2023
Updated
October 5, 2026

Background Location Access

Developer

Sonova AG
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About

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

✓Remote hearing aid control
✓Personalized sound adjustments
✓Pre-defined listening programs
✓Live remote support
✓Health data tracking (steps, wearing time)
✓Battery level monitoring
✓Cleaning reminders
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What users say about myPhonak

Reviews of myPhonak are mostly negative: the Medical app is rated 4.4/5 from 124K App Store ratings. What users like most: excellent sound quality, customizable settings. Top complaints: unreliable Bluetooth connection, settings not saved consistently. Summarized from real user reviews.

Positive things

  • 🚀Excellent sound quality
  • 👍Customizable settings
  • 🚀Quick Bluetooth connectivity
  • 👍Helpful customer support

Negative things

  • 🐛Unreliable Bluetooth connection
  • 🐛Settings not saved consistently
  • 🐛Frequent app crashes
  • 🔋Drains phone battery
  • 🐛Pairing issues with multiple devices
See all reviews

What's New in myPhonak

7.5.2

October 5, 2026

New and improved functions: • Bug fixes and performance improvements Thank you for using myPhonak!

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Charts

Top Free

📉 160-45

Medical

This app dropped -45 positions in Medical chart.

Last updated on November 2, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Frustrating app

Have to delete and reinstall in order to pair to my Phonak Audéo 90 hearing aids
Ttifuri

Unstable

Frequently loses contact with my aids (Phonak Spherio 90) - unable to apply changes. Requires the app to be completely deleted from my iPhone and reloaded before it works again.
BBillH74

No longer works

I bought a new iPhone and now this doesn’t work. Any other apps that work?
TTheCityBoy

Buggy

Constantly looses connection, programmed settings lose ability to control each aid individually. Overall this app needs a serious refresh.
Ppbass2551

Unreliable App Control

Really sick and tired of dealing with this. I’ve previously contacted app support and followed all the troubleshooting guidelines.
I lose volume control on one or the other hearing aids.
2-3 times a week, one or the other volume slides “Grays Out”
The only fix is deleting the app, powering Off and On my iPhone 17 Pro Max with IOS 27.0.1, reinstalling the app and pairing my Phonak hearing aids.
This has become totally ridiculous!
Show more
RARaze Acer
See 1837 more reviews

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User experience

🐞

Reported Bugs

4 issues

App fails to connect to hearing aids

Bug

Hearing aid settings randomly reset

Bug

Bluetooth streaming quality issues

Bug

Inaccurate battery level indicators

Bug
✨

Requested Features

4 requests

Apple Watch app integration

Feature

More granular EQ controls

Feature

Ability to set custom default programs

Feature

Improved battery life reporting

Feature

FAQ

What does the myPhonak app do?

The myPhonak app allows you to remotely control and personalize your Phonak hearing aids. You can adjust volume, sound settings like noise reduction and microphone directionality, and select pre-defined programs for different listening environments. It also offers health tracking features and the ability to connect with your hearing care professional for remote adjustments.

What are the key features of the myPhonak app?

Key features include a remote control for adjusting hearing aid settings, personalized sound equalization with presets and sliders, and remote support for virtual appointments with your hearing care professional. It also tracks health data such as steps and wearing time, and provides notifications for cleaning reminders and battery status.

Is the myPhonak app free to use?

Yes, the myPhonak app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What devices is myPhonak compatible with?

The app is compatible with Phonak hearing aids that have Bluetooth connectivity, including models from the Paradise, Lumity, and Infinio series. For specific device compatibility, it is recommended to visit the Phonak compatibility checker website. On iOS, it requires iPhone 6s or newer running iOS Version 15.0 or newer with Bluetooth low energy capability.

How can I use the remote support feature?

The Remote Support feature allows you to schedule and attend live video calls with your hearing care professional. During these appointments, your hearing aids can be adjusted remotely. This feature is available by appointment only.