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myPhonak

myPhonak

by Sonova AG

121K ratings
1770 reviews
#84 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • April 22, 2018
  • August 24, 2026

Features

Background Location Access

Developer

Sonova AG
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📉no. 84
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⭐1.8K
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🔄4+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
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About

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

✓Remote hearing aid control
✓Personalized sound adjustments
✓Pre-defined listening programs
✓Live remote support
✓Health data tracking (steps, wearing time)
✓Battery level monitoring
✓Cleaning reminders
Show original description

What users say

Summarized from real user reviews of myPhonak. Based on 121K reviews and a 4.4/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Excellent sound quality
  • 👍Customizable settings
  • 🚀Quick Bluetooth connectivity
  • 👍Helpful customer support

Negative things

  • 🐛Unreliable Bluetooth connection
  • 🐛Settings not saved consistently
  • 🐛Frequent app crashes
  • 🔋Drains phone battery
  • 🐛Pairing issues with multiple devices
See all reviews

What's New in myPhonak

7.5.1

August 24, 2026

New hearing aids supported: • Phonak Audéo™ E (EON) Sphere • Phonak Audéo™ E (EON) • Phonak CROS E (EON) New and improved functions: • Auracast Broadcast with In-App QR Scanning • Find my hearing aids enabled for all Phonak hearing aids • Bug fixes and performance improvements Thank you for using myPhonak!

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Charts

Top Free

📉 84-2

Medical

This app dropped -2 positions in Medical chart.

Last updated on September 17, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Hearin aids.

Better than my miracle ears. I can understand what they are saying. Even in church. Thanks.
Jdrcsr02Jdrcsr02

brand new 2026

dissappointed
sharongregsharongreg

Absolute garbage

I can be a foot away from my phone and Bluetooth reception is lost 5 times in ten minutes. Waste of $7,000!
Apple App Review Guy 2017Apple App Review Guy 2017

Recent update BAD!

Since the last app update, controls do not work when connected to the bluetooth TV device. Constantly disconnecting, won’t let you mute, change volume, etc. PITA!
schaftlein62schaftlein62

My new ears

The hearing aids by my Phonak have helped me with my tinnitus. The constant ocean wave in my ears are being reduced. Attaching my Bluetooth to my phone gives me privacy to listen to in company or hiking trails. They are fun to operate and be connected.
Thanks for the help and aid for better hearing. Dave
Show more
Gr8dad777Gr8dad777
See 1765 more reviews

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User experience

🐞

Reported Bugs

4 issues

App fails to connect to hearing aids

Bug

Hearing aid settings randomly reset

Bug

Bluetooth streaming quality issues

Bug

Inaccurate battery level indicators

Bug
✨

Requested Features

4 requests

Apple Watch app integration

Feature

More granular EQ controls

Feature

Ability to set custom default programs

Feature

Improved battery life reporting

Feature

FAQ

What does the myPhonak app do?

The myPhonak app allows you to remotely control and personalize your Phonak hearing aids. You can adjust volume, sound settings like noise reduction and microphone directionality, and select pre-defined programs for different listening environments. It also offers health tracking features and the ability to connect with your hearing care professional for remote adjustments.

What are the key features of the myPhonak app?

Key features include a remote control for adjusting hearing aid settings, personalized sound equalization with presets and sliders, and remote support for virtual appointments with your hearing care professional. It also tracks health data such as steps and wearing time, and provides notifications for cleaning reminders and battery status.

Is the myPhonak app free to use?

Yes, the myPhonak app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What devices is myPhonak compatible with?

The app is compatible with Phonak hearing aids that have Bluetooth connectivity, including models from the Paradise, Lumity, and Infinio series. For specific device compatibility, it is recommended to visit the Phonak compatibility checker website. On iOS, it requires iPhone 6s or newer running iOS Version 15.0 or newer with Bluetooth low energy capability.

How can I use the remote support feature?

The Remote Support feature allows you to schedule and attend live video calls with your hearing care professional. During these appointments, your hearing aids can be adjusted remotely. This feature is available by appointment only.