Connectivity Issues
Love the app, except, and it’s a massive except. In use, the app will randomly disconnect and go through my iPad. Turning off the phone and iPad does not reset it. The only way to return to my iPhone outside of hours of waiting, is to take off my hearing aids and putting them back in the charger and then putting them back in. Of course it happens again, and again, and again - several times in a day.
I deleted the app from iPad losing all my settings and data on my phone. This was a two day solution and the problem returned. The app is not on my iPad now.
This is unacceptable, but as far as I know, there are no other options.
I deleted the app from iPad losing all my settings and data on my phone. This was a two day solution and the problem returned. The app is not on my iPad now.
This is unacceptable, but as far as I know, there are no other options.
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Almost great control but....
I appreciate the control the app provides allowing for fine tuning to match different environments. But I have one major complaint regarding media streaming.
When streaming media, the app defaults to "Speach Streaming" even if the streaming media is music. If, when streaming music, you switch to the app's "Music Streaming" setting, the sound toggles back and forth between the aids making listening to music impossible. I'd love to have this fixed as the sound quality of the Music Streaming setting is dramatically better. Surely this can be fixed with a new update...please. Without a fix, the aids are an inferior product. I paid extra for a quality hearing aid and am not currently getting my money's worth.
When streaming media, the app defaults to "Speach Streaming" even if the streaming media is music. If, when streaming music, you switch to the app's "Music Streaming" setting, the sound toggles back and forth between the aids making listening to music impossible. I'd love to have this fixed as the sound quality of the Music Streaming setting is dramatically better. Surely this can be fixed with a new update...please. Without a fix, the aids are an inferior product. I paid extra for a quality hearing aid and am not currently getting my money's worth.
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Unexpected Streaming Failure
I have had Widex Moment aids for six months and used the Moment app with great success. Yesterday the streaming feature failed. It starts streaming and plays for a fraction of a second, then quits, across all streaming inputs (apps). I have unpaired and repaired, shutting down the phone, and restarting the hearing aids. No recent phone updates. Using iPhone 17, iOS 26.5.2
What is the solution?
What is the solution?
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Streaming options
The streaming control option appears even after I close any app that has streaming audio. Then I have no way to access the regular controls. I need a way to get out of the streaming control without having to reboot the phone.
Awkward and limited
Please, please, please update this app.
It’s beautiful. It connects. It works.
BUT … too much wasted space. The controls are scattered among TOO MANY SCREENS.
When I need to make adjustments it’s usually when I’m in a crowd and I’m fiddling, fiddling FOREVER to access the controls I need. I’m not blind, I just can’t hear. I don’t need to see beautiful backgrounds, I need to have ALL the controls on ONE screen. Use vertical sliders or vertical scroll wheels. ALL ON ONE SCREEN!
And add some code to the app to ALLOW PRESETS for SOUND ASSIST!!! Inexcusable!
Fiddling, fiddling, fiddling! Looking at my phone screen when I should be tuned into the conversation around me. Makes me look like an idiot. I already feel like one because I can’t hear.
It’s beautiful. It connects. It works.
BUT … too much wasted space. The controls are scattered among TOO MANY SCREENS.
When I need to make adjustments it’s usually when I’m in a crowd and I’m fiddling, fiddling FOREVER to access the controls I need. I’m not blind, I just can’t hear. I don’t need to see beautiful backgrounds, I need to have ALL the controls on ONE screen. Use vertical sliders or vertical scroll wheels. ALL ON ONE SCREEN!
And add some code to the app to ALLOW PRESETS for SOUND ASSIST!!! Inexcusable!
Fiddling, fiddling, fiddling! Looking at my phone screen when I should be tuned into the conversation around me. Makes me look like an idiot. I already feel like one because I can’t hear.
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