Moment app has stopped working
The Moment app has been rock solid for 4 years but all of a sudden is freezing on opening with a pop up that says ‘Unable to continue - try again in a moment or restart’ I have tried everything including deleting and reinstalling - hearing aids are still working ok via iOS accessibility. Phone and app both updated.
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Version 1.10
Leider ist seit letztem Update die App sehr instabil.
App merkt sich nicht die letzten Einstellungen oder meint, es ist was geändert und ich sollte auf aktuelle Einstellungen zurücksetzen
Verbindungsaufbau zu den Hörgeräten dauert gefühlt sehr lange, war bei der letzten Version sehr viel schneller
Bitte letzte Version wieder aktivieren, die jetzige ist Schrott
Entwicklung der Apo gehört in kompetente Hände und sollt nicht mit KI gemacht werden.
App merkt sich nicht die letzten Einstellungen oder meint, es ist was geändert und ich sollte auf aktuelle Einstellungen zurücksetzen
Verbindungsaufbau zu den Hörgeräten dauert gefühlt sehr lange, war bei der letzten Version sehr viel schneller
Bitte letzte Version wieder aktivieren, die jetzige ist Schrott
Entwicklung der Apo gehört in kompetente Hände und sollt nicht mit KI gemacht werden.
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アプリ使えません
iOS27.0.1にアプデしたら、使えなくなりました
購入して7年になひますが、この様な仕打ちは酷いです
出来る事、①アプリ削除インストール ②補聴器再ペアリング ③端末再起動 ④vpn切り替えなどは全てやりました
購入して7年になひますが、この様な仕打ちは酷いです
出来る事、①アプリ削除インストール ②補聴器再ペアリング ③端末再起動 ④vpn切り替えなどは全てやりました
iOS 27
App still broken. Have tried all suggested fixes including repairing, rebooting, uninstall/reinstall Please advise if fix is on the way
App not working since 4th October
My WIDEX moment app stopped working since 4th October, every time I open it says “unable to proceed
Try again in a moment or return later”
Tried everything, reinstalled the app, still no luck.
Try again in a moment or return later”
Tried everything, reinstalled the app, still no luck.
Will not connect
Worked great until last update.. now will not connect.. keeps saying retry. Deleted and reinstalled app w/o jsuccess connecting.. please fix this bug.
Largely unnecessary
Other than creating custom profiles, which I rarely do anymore, the app itself is unnecessary. It’s also a source of constant annoyance due to the poorly designed ui. when the app can’t find the hearing aids it instantly crashes on startup. I can do everything including selecting a profile in IOS Accessibility Hearing Devices and that never gives me any reason issues at all. There are also privacy concerns and battery drainage concerns as it wants permission to monitor my location in the background now. No thank you.
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Mustafe Ismail
The app has stopped working and it’s not letting my hearing aid connect since last week I have the moments 440 which is extremely annoying because my hearing aid necessary for my work and daily life
早く治して！
アップデート後エラーで開かなくなりました。インストールし直してもダメです。
App failures impact hearing aid functions.
The app fails to load after the last update. Now I can’t change or adjust my hearing aid programs. Widex removed physical buttons on my hearing aid so only way to make changes and adjustments is through a glitchy slow, unreliable app. I hope Apple starts making proper hearing aids. I’m sick of these third party companies.
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Stopped working after update
App stopped working after most recent update.
Bug énorme!!!
Depuis la mise à jour d’aujourd’hui plus rien ne fonctionne. L’application ne s’ouvre plus. C’est insupportable !!! Que faire ?
Love/hate this app
I’m new to hearing devices. I am almost a year into them and have been using this app daily with no problem. I love being able to tweak the settings to get the right feel for my need. Today is the first time I’ve not been able to log in and get to my “tweaks.” I hope it gets fixed soon. From the reviews this happens frequently so I hope Moment/Widex can find the solution soon.
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App not working
App suddenly stopped connecting via iPhone. Says retry or come back later.
New update
The update from yesterday is causing my hearing aids not to be found working or anything else like that. This is unacceptable. I’ve never had an issue in almost 6 years and now all of a sudden they’re not working come on now.
App Stopped Working With Update
My app updated and has stopped working !!
Please respond!!!!all
Please respond!!!!all
Hearing aids won’t connect after this update
After installing this update my hearing aids don’t connect anymore. Up
App not opening after update
No longer works or opens.
Software NOT working
9/30/26: the software quit working after you forced me to answer your questions. Please fix as soon as possible. I need it.
Disconnection issues iOS 27
For me everything worked perfectly for years until iOS 27 update. When listening to music or podcasts it constantly disconnects. Please update firmware with a fix!
