Hearing aids
I like how I hear from behind now. The battery life is good. You cannot feel them behind you ears
Not awesome
You would assume that if you’re spending thousands of dollars on hearing aids, that the app would be great and support the product. The constant connectivity issues is frustrating, as is the fact that it is hard to switch phones for streaming (personal iPhone vs work iPhone). Is a new and improved version coming out soon?
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Defective right hearing aid
Less than 3 weeks old. Arrived defective and will ask for new full rep
Review
It is great
If only the app was as good as the hearing aids
As a musician, I’ve used Sennheiser products for decades. High quality. The Sonite Rise aids seem high quality too so far. But the app is a disaster. Says it can’t connect when it’s already connected, and the alert banner stays on the screen, covering other functions. App switches presets on its own, unexpectedly and often — especially annoying and dangerous while driving. Half the time it won’t stream when streaming music on the iPhone even though the Bluetooth connection is solid, so the Streaming preset is unavailable then. Often when you select a preset other than Automatic Premium, everything but that preset is grayed out and inaccessible.
My iOS and Sonite Rise are both up to date, and all other apps on my phone work fine. But this one is utterly disappointing. Sennheiser, you’re better than this!
My iOS and Sonite Rise are both up to date, and all other apps on my phone work fine. But this one is utterly disappointing. Sennheiser, you’re better than this!
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Response from developer
We apologize for the inconvenience caused and have forwarded your feedback to our developers team. For further help and support please visit our website: https://ks10userportal.com/app or contact us directly via the webform: https://ks10userportal.com/contactusdirectly Regards, Sonova Support Team
