Defective right hearing aid
Less than 3 weeks old. Arrived defective and will ask for new full rep
Review
It is great
If only the app was as good as the hearing aids
As a musician, I’ve used Sennheiser products for decades. High quality. The Sonite Rise aids seem high quality too so far. But the app is a disaster. Says it can’t connect when it’s already connected, and the alert banner stays on the screen, covering other functions. App switches presets on its own, unexpectedly and often — especially annoying and dangerous while driving. Half the time it won’t stream when streaming music on the iPhone even though the Bluetooth connection is solid, so the Streaming preset is unavailable then. Often when you select a preset other than Automatic Premium, everything but that preset is grayed out and inaccessible.
My iOS and Sonite Rise are both up to date, and all other apps on my phone work fine. But this one is utterly disappointing. Sennheiser, you’re better than this!
My iOS and Sonite Rise are both up to date, and all other apps on my phone work fine. But this one is utterly disappointing. Sennheiser, you’re better than this!
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Poor Sound Quality
This app creates a constant hiss in the hearing aids. The only way to stop it is to delete the app.
Keep disconnecting
It seems that every time I want to use the app I have to subscribe all over again. I got the hearing aids a week ago and I have yet to be able to use it without going through the whole process again.
