Keep disconnecting
It seems that every time I want to use the app I have to subscribe all over again. I got the hearing aids a week ago and I have yet to be able to use it without going through the whole process again.
Not connecting
The hearing aids and app are not connecting together
Needs help
Sometimes works, sometimes not. When I put it in TV mode, it gets knocked out of mode every time I get a text or notification on my phone.
Now it won’t connect to stream from my phone. I deleted the app and reinstalled once before and that fixed it. It’s happening again now and reinstalling the app again did not work.
Frustration!
Now it won’t connect to stream from my phone. I deleted the app and reinstalled once before and that fixed it. It’s happening again now and reinstalling the app again did not work.
Frustration!
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Truly Adjustable
Really enjoy the amount of adjustments available to enhance hearing
New update
Newest update will not load
Tried several times
Tried several times
Weak
Lack of streaming tone control.
Sucks
Won’t link up. Can’t find aids. Software from the turn of the century.
Poor Bluetooth connection etc. Etc.
Some R replaced in less than 18 months.
Learning Curve
I’m new to this game but I’m starting to catch on. There are adjustments I need to learn and challenges remembering what I’ve learned but the Easy Line remote makes adjusting the volume the sounds the aids capture so much easier
Frustrating
I change the setting and save them, the connection gets lost and the setting are not saved.
Inconsistent
My settings will change, and sometimes my app will freeze and sometimes I’m unable to change my settings. I’ve unloaded the app and reloaded, and the problem still persists.
Poor Instructions
Bluetooth instructions are lacking detail.
Amateur App
I have to literally reset this app every single day for my 90 year-old mother. Had I known this app was so awful I wouldn’t have bought it. There is no reason on God’s green earth that somebody this profoundly deaf should have to reset this stupid app every day.
Great app
Shouldn’t have waited so long to take advantage of this apps
I like it!
How about an app for the watch!
Stochastic audio
The app functions to control Sonite hearing aids, but my audio landscape is completely unpredictable while the hearing aids are connected via bluetooth to the phone (required to receive phone calls or stream anything). Audio changes for 10 seconds in response to all kinds of phone events. If I receive a text or any notification, I hear the notification and then all audio cuts out, and then I get ambient audio at a loud setting, and then it returns to the volume setting I've selected in the app. It goes through this cycle for any notification. If I'm actually using my phone, the audio landscape changes for every app for different parts of
the app, open maps - boom ambient audio spike! Open News - boom. Watching reels on Instagram the phone volume button seems disconnected from the video volume except to go from something to off. I don't know if these are bugs or design oversights, but I'm hating my audio life with this app.
the app, open maps - boom ambient audio spike! Open News - boom. Watching reels on Instagram the phone volume button seems disconnected from the video volume except to go from something to off. I don't know if these are bugs or design oversights, but I'm hating my audio life with this app.
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Need to be able to disable streaming
There is no way to disable streaming without turning off Bluetooth, which I need for other applications… this feature should be able to be turned on or off under the app streaming sub page
Not good
The app fails to connect at least 25 percent of the time. This is especially frustrating when the phone or tv is blasting and I can’t connect to control the volume. Mute does not work. Disappointed customer, more so because the hearing aids are quite expensive. Wish there was an alternative app.
Update: still sucks in all these ways after reinstalling app. Not happy at all.
Update: still sucks in all these ways after reinstalling app. Not happy at all.
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Apple health??
It would be great if on the next update this app shared hearing data with Apple Health. Thank you.
Large text issue
If your text size setting is set to the largest size the app will not function. You have to lower the size to get it working. called the Support number for the manufacturer and they were not aware of the problem and couldn’t help me. Had to go to Costco and have the person there. Call for next level tech-support and they were instructed what to do. worked fine once we reduced the text size.
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