Limited noice cancelation
In groups cannot pick out voiced
Reset every time
The app resets the volume and other aspect to their default every time you turn it on or change the condition setting. So if you go from automatic to outdoors it will always go back to the factory default setting not what you have been using. Change a category and suddenly you are blasted with sound.
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Works OK but kind of a pain
I just got my hearing aids yesterday. The controls in this app are very limited but it does allow you to change the big things, volume, balance and microphone direction. The big problem with the app is that it constantly resorts to the default settings and you have to set it back to your preferred settings.
You cannot “program” situational programs like one for a noisy party, a conference room meeting, movie theater, one-on-one discussion, etc. Costco set up one preset program for me but the app should be able to do that too IMHO.
It should definitely be able to let you set the settings to your preferred default so you don’t have to manually change it every time.
It is still early days but Bluetooth on phone calls has not been a good experience.
But I can live with that. But the number one improvement Rexton could make is to modify the app to allow the user to set a personal default.
Update: the microphone direction will reset to the default 360 degree which is super annoying by causing so much ambient sound and then having to set it back. Volume and balance seem to hold their setting.
Rexton - please fix your app
You cannot “program” situational programs like one for a noisy party, a conference room meeting, movie theater, one-on-one discussion, etc. Costco set up one preset program for me but the app should be able to do that too IMHO.
It should definitely be able to let you set the settings to your preferred default so you don’t have to manually change it every time.
It is still early days but Bluetooth on phone calls has not been a good experience.
But I can live with that. But the number one improvement Rexton could make is to modify the app to allow the user to set a personal default.
Update: the microphone direction will reset to the default 360 degree which is super annoying by causing so much ambient sound and then having to set it back. Volume and balance seem to hold their setting.
Rexton - please fix your app
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REXTON HEARING AIDS
I am incredibly disappointed in my Rexton Hearing aids. 3 months after the warranty was up, my left hearing aid is going. Went to COSTO and corporate. No one would help me. Save your money and get your hearing aids elsewhere. Such a disappointment.
????
Rarely ever have I had an app upgrade.
Works OK but kind of a pain
I just got my hearing aids yesterday. The controls in this app are very limited but it does allow you to change the big things, volume, balance and microphone direction. The big problem with the app is that it constantly resorts to the default settings and you have to set it back to your preferred settings.
You cannot “program” situational programs like one for a noisy party, a conference room meeting, movie theater, one-on-one discussion, etc. Costco set up one preset program for me but the app should be able to do that too IMHO.
It should definitely be able to let you set the settings to your preferred default so you don’t have to manually change it every time.
It is still early days but Bluetooth on phone calls has not been a good experience.
But I can live with that. But the number one improvement Rexton could make is to modify the app to allow the user to set a personal default.
You cannot “program” situational programs like one for a noisy party, a conference room meeting, movie theater, one-on-one discussion, etc. Costco set up one preset program for me but the app should be able to do that too IMHO.
It should definitely be able to let you set the settings to your preferred default so you don’t have to manually change it every time.
It is still early days but Bluetooth on phone calls has not been a good experience.
But I can live with that. But the number one improvement Rexton could make is to modify the app to allow the user to set a personal default.
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Poor Instructions
I am using this app with Audicus top-of-the-line hearing aids.
After many tries pairing an un pairing, I could only get the left hearing aid to function.
No were on this app is any visual indication of when you connect to the hearing aids.
Yes, there are tones, but no tone in my right hearing aid.
Information for troubleshooting this leaves a lot to be determined.
In addition, the app doesn’t tell you what is being used to connect to the hearing aids.
I contacted the manufacturers rep and I’m waiting for a response.
This review is subject to being updated.
After many tries pairing an un pairing, I could only get the left hearing aid to function.
No were on this app is any visual indication of when you connect to the hearing aids.
Yes, there are tones, but no tone in my right hearing aid.
Information for troubleshooting this leaves a lot to be determined.
In addition, the app doesn’t tell you what is being used to connect to the hearing aids.
I contacted the manufacturers rep and I’m waiting for a response.
This review is subject to being updated.
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Annoying
I might appreciate these hearing aids if they weren’t tethered to a app
Frustrating and useless
There is no other way to put this: I hate this app. It doesn’t recognize one of my hearing aids and the Costco hearing centre where I bought my hearing aids can’t fix it. So I effectively have a left hearing aid and a right ear plug so I can’t hear what anyone says. So I am now worse off than before I had hearing aids. Do you love pulling out a phone and increasing the volume to hear someone say “good morning”? You’ll love this app- if you got your hearing aids so you could hear people without fiddling with your phone, you’ll hate this- just like I do.
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Horrible support
Hearing aid keeps telling me to replace battery - there is. NO battery and Bluetooth isn’t working connecting/ which makes these aids totally worthless!
Worst app ever
The app suddenly drops Bluetooth connection and friezes in one frame or another. Once dropped cannot get to do anything. I have an up to date iPhone 16e. This HA is NG.
Half way works
The app has some nice features but I never know when it’s not going to work. It will tell me my hearing aids are not connected when they are. Then it’s a process to get the app back in sink.
Media Connect
Absolute a major fail with this app cannot connect to iPhone . Contually have reload app and reboot each time I want to connect
Speaker boost
This really helps in a noisy environment!
Zéro
Connection via QR code qui ne fonctionne pas. Application avec très peu de réglages possibles. Je ne recommande pas du tout.
Mr
The hearing aids will not pair
iPhone Bluetooth
Need to get Bluetooth working on iPhone. Can’t listen to music or answer phone
Limited Utility
The app has very limited functionality and is not intuitive to use.
Volume control nonexistent at times
Sometimes no volume control
No real help available
App is dysfunctional and multiple attempts to get help have been exercises in futility. It seems if an issue is not in the “ playbook” then no one knows what to do and they just stop responding.
