Amazing Customer Service
Amazing customer service! Shoutout to Matt for being so helpful, friendly, and attentive. Such a great experience!
Best app ever
absolutely love Jacked Rabbit! The app is amazing, easy to use, and has everything I need. You can tell a lot of thought and effort went into creating it. Definitely one of my favorite apps, and I highly recommend it to anyone looking for a great experience. Keep up the great work!
Phenomenal service
I've used JackedRabbit for a few months now and honestly it's super underrated, especially if you're in NYC. Had a small support question recently and they actually called me personally to sort it out. Handled it right away. That kind of service is rare especially in ai days. Download it now.
Obsessed! Easily a 10/10 ⭐️
I absolutely LOVE Jacked Rabbit! For me, it’s even better than ClassPass. The intro offers are amazing, and the customer service deserves five stars of its own—so personal and attentive, you actually feel taken care of. Such a great experience all around. Couldn’t recommend it more! 🐰💖
Great App!
I’ve really enjoyed using the Jacked Rabbit app! Overall, it’s super easy to navigate. customer service has been friendly, responsive, and really helpful. It’s honestly made the whole experience easy and stress-free. Definitely happy with the app and the service! Thank you!
Jacked rabbit
Downloaded the app , Matt called me walked through everything I need to know extremely informative ,thanks ! App is easy to navigate
5 Stars
Jack rabbit is the best! amazing service really hooked me up
The best gym app!
I can’t believe I didn’t sign up for this sooner. It has been the most smooth process and any questions they’ve helped me along the way. I can’t wait to try out all their studios!
Amazing
Í downloaded the app to try the gym at my neighborhood and they were super nice with me the app gave me credit to try other gyms and give me a special offer to stay in the one I liked super recommended
Never leaving!!
This app has made it so easy to try different gyms and I never have to sign a contract!
Helpfully
I initially signed up without fully understanding how everything worked, as I didn’t receive much information at the gym. I reached out directly to the owner, and I was extremely impressed with how he handled my situation. He was knowledgeable, understanding, professional, and genuinely willing to help. He took the time to listen and made sure everything was addressed properly. Excellent customer service and a great example of how a business should take care of its customers.
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Issues
Worked great for the first month but I kept having issues with unapproved charges, even after I cancelled. Customer support takes forever to get back to you and honestly continuously getting these charges and trying to communicate this mistake to them is becoming frustrating at this point. I wish I would have never even tried it.
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It works well but..
Recently the app cannot booked the group class on same day after last update, even ahead of 12 hrs of my class. I got “no class”message inside of the app. The tech support is able to be resolved this within 4 hrs.
Jomaica
Love love love
Highly recommend this app
Love this app, it’s great 💪
Incredible
This app is a gamechanger for me - finally found the perfect gym
Awesome Customer Service
I had a wonderful experience with JackedRabbit. I initially had a few questions about how the membership worked, so I reached out to their customer support and I was honestly impressed. I received an immediate response and even got a follow-up call to make sure everything was clear.
It’s rare to find that level of responsiveness and care these days. The team was professional, helpful, and made the whole process feel seamless. Highly recommend!
It’s rare to find that level of responsiveness and care these days. The team was professional, helpful, and made the whole process feel seamless. Highly recommend!
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Try it ! Great deal !
Great deal opportunity to join and try some of the top fitness studious !
Communication is on point , app is so easy to use ! Highly recommend!!
Communication is on point , app is so easy to use ! Highly recommend!!
Great value!
So many different gyms to choose from and I love the interface! 10/10 would recommend
What a way to try new gyms !
Truly have loved using this app. I think it’s a great way to try new gyms and also connect with more people throughout Miami. I’m a massage therapist so meeting people at the gym is the easiest way for me to get new clients so being able to have an app that allows me to go to new places every month is very much idea. 10/10 recommend before committing to a gym and being stuck in a contract!!
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