Jackson Energy Authority

Jackson Energy Authority

by Jackson Energy Authority

73 ratings
27 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

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About

Manage your utility accounts conveniently from your smartphone. Pay bills, view statements, check balances, and receive outage notifications. Access safety tips and customer center information.

Account login
View billing statements
Check account balance
Make payments
Outage notifications
Report outages
Customer center info
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What's New in Jackson Energy Authority

1.0.2

September 6, 2019

Updated payment location hours of operation and outage center link

User reviews

Make App more user friendly!

Revise app to keep payment method

No sirve

Pésima aplicación no permite el acceso a la misma nunca

Re enter payment data every time NO!

Having to re enter payment info every time I pay my bill makes this app useless.

Horrible

With all the money the make, I couldn't even login with information that was copied directly from jea. Would get no stars if i could. They don’t care if you pay or not

Please Update

I pay most of my bills through apps which is what most have transitioned to. This app would be much more convenient if they would allow you to store your payment information and not have to re enter it every time you pay. I literally dread paying my utility bill every month because I am so busy and to have to go in and re enter ALL of my info each time is such a headache. Please fix this.
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Developer apps

FAQ

What can I do with the Jackson Energy Authority app?

The app allows you to manage your Jackson Energy Authority accounts on your smartphone. You can log in to view billing statements for various services, check your current account balance, and make payments. It also provides features for receiving electric outage notifications and reporting outages in your area.

Is the Jackson Energy Authority app free to use?

Yes, the Jackson Energy Authority app is free to download and use. There are no charges associated with accessing your account information, paying bills, or receiving notifications through the app.

What types of utility services can I manage with this app?

You can manage billing statements for your electric, natural gas, ProGas propane, water, wastewater, and EPlus Broadband services through the app. This provides a centralized platform for all your JEA utility needs.

How does the app help with power outages?

The app provides real-time electric outage notifications, keeping you informed about disruptions in your area. You can also report an electric outage directly through the app, helping to expedite the restoration process. Additionally, it offers access to the Outage Center for safety tips and tools.

Where can I find JEA customer service locations?

The app includes a feature to check JEA Customer Center locations and their business hours. This allows you to easily find and visit a physical location if you need in-person assistance with your accounts or services.