Doesn’t work with iPhone 17
I can’t get the app to work with the latest iPhone 17 update. Consistently shows the last location my car was at and that the car is unlocked. I’ve logged out, deleted the app and reinstalled… nothing so far has worked. Maybe it will work with the next apple update??? PLEASE!!! Absolutely useless as it is.
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Clunky
Too many barriers just logging into the app. Not always able access.
App
What has happened to the app, it’s been in- out sign in for 6 months & now renewal is £260 most car companies this for free after purchase of car
Another boo boo
Yet again another update that is more flaky than a Cadbury’s chocolate bar. New update and now unable to connect
Not working
Why pay for an app that is always stuck. My app been stuck in sleep mode for a month.
Locking
Invariably the app tells me the car is not locked when it actually is. I always respond and do the remote locking just in case if I’m not close to the car.
Awful
Too much hassle to sign into
Stopped working
Suddenly stopped working and now won’t login after app update.
App has been erratic over the last 6 months following updates but now simply won’t even log on despite uninstall and reinstall.
Please get it fixed.
App has been erratic over the last 6 months following updates but now simply won’t even log on despite uninstall and reinstall.
Please get it fixed.
Mediocre when it works
Works most of the time unless your car enters “sleep mode”, then you’re pulling fuses to get the car to wake up and connect to services again.
After the initial trial, they’ll hit you up for an annual subscription, but the software in the car never gets updated and the app works intermittently.
Terrible software engineering.
After the initial trial, they’ll hit you up for an annual subscription, but the software in the car never gets updated and the app works intermittently.
Terrible software engineering.
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App
This app was very good,now every time you want to use it’s signed you out !!!! Emails codes, we pay a subscription for this service…
Keeps resetting Schedule Low Cost Period
Poor performance app
False notifications
App throwing up false window open or unlocked notifications. Can’t trust app anymore. Please fix.
Works when it wants to work
The app is always stuck
Boooo!!
Asking for username and pwd and 2FA and then the PIN ruins the usefulness of the App
FIX IT!!!!
FIX IT!!!!
Stopped working
The doesn’t work. It says my car is driving, when it is parked and locked. Therefore it won’t run remote start or open the doors. I have not heard back from my inquiry on this. I’m wasting money!!
Disappointed
Disappointed
Almost never works
Since the update that changed the graphic from a sedan to a wagon, the remote climate has never worked. It always thinks the car is in sleep despite the car being my daily driver. Even before the update the remote climate only worked maybe once every 10 tries. I took the car to the dealership to see if there was anything that could be done, but they told me they’re all like that and they can’t do anything about it because it’s managed by a third party.
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Won’t work if it needs an update
This app fails to tell you that if it needs an update(which it will not let you know unless you go into the app and see the notice) it will not work appropriately and tell you when you’ve left your vehicle unlocked. Last night my F-Pace was broken into and cleaned out (wheelchair stolen, prescription sunglasses etc.) with no sign of forced entry. When I went in to the phone to look at my notices there was absolutely nothing from this app telling me that I had left my doors unlocked. If this is going to happen, you have the responsibility to tell your customers, with an alert, that the app needs updating or it will not provide this info.
Never paying the hundreds of dollars needed for this app again.
Do not recommend.
Never paying the hundreds of dollars needed for this app again.
Do not recommend.
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Great app ruined by update
One of the best car apps I have used, unfortunately ruined by the recent update which makes logging on a real pain, after using the passkey I often have to also enter my phone password and then get a “one time code”. Please roll back this app.
Never works
We pay a high yearly fee for this app and the remote functions for the vehicle never work consistently. Very frustrating.
Doors
App frequently notifying me that I may have forgotten to lock my vehicle, even when I’m in it or it is actually locked. Disappointing.
