The new update makes it work finally
This app was amazing last year then they updated it making it super buggy up until today I got the update and now it works perfectly. Please dont change it if it works. Also can you make it an option to change the color of the cars 😊
Stopped Working
Can no longer sign in, just constantly spinning when entering details.
Log in issues
I have been trying to log in this app for the past 20mins and it’s just spinning. Is there a different app to use?
Useful App But!
Generally very good app with lots of good features. However, “unlock alerts” feature which is useful no longer works at all “status unknown” on an iPhone running latest ios 27. Also “Guardian Mode” is great, but only flags an alert message on your phone if there is interaction with the car, without any alarm sound on the phone. So it’s extremely easy to miss the alert message on your phone, which kind of defeats the point of it. I would raise these issues directly with the app developers rather than publishing a public review but there seems to be no way of doing that sadly. So I just hope they see this review.
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Does Jaguar read feedback?
I agree with previous comments, now required to sign in everytime with passkey or password and pin. This has been reported so many times but still nothing done? Please get it sorted, if anything, it has got worst!
Problem
Am having issues opening that app! It’s not working. I can’t get inside??
Just stopped working
Can’t get past the login page. App just endlessly loads with no login. Really irritating for a luxury brand to fail at something so basic.
Worked well until recently.
Was working well until 30 days ago. Now it says our jag is in sleep mode even when we are driving somewhere. Delete the app to reinstall now it just spins and never logs in. It is a shame it was a nice app. However it will save us money because there is no sense renewing a subscription that has no way to use it.
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Terrible App
It makes you double sign in get a one time pass code just to start and lock your vehicle. It is awful. Would never recommend this app to anyone. It has gotten worse with updates
Doesn’t work with iPhone 17
I can’t get the app to work with the latest iPhone 17 update. Consistently shows the last location my car was at and that the car is unlocked. I’ve logged out, deleted the app and reinstalled… nothing so far has worked. Maybe it will work with the next apple update??? PLEASE!!! Absolutely useless as it is.
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Clunky
Too many barriers just logging into the app. Not always able access.
App
What has happened to the app, it’s been in- out sign in for 6 months & now renewal is £260 most car companies this for free after purchase of car
Another boo boo
Yet again another update that is more flaky than a Cadbury’s chocolate bar. New update and now unable to connect
Not working
Why pay for an app that is always stuck. My app been stuck in sleep mode for a month.
Locking
Invariably the app tells me the car is not locked when it actually is. I always respond and do the remote locking just in case if I’m not close to the car.
Awful
Too much hassle to sign into
Stopped working
Suddenly stopped working and now won’t login after app update.
App has been erratic over the last 6 months following updates but now simply won’t even log on despite uninstall and reinstall.
Please get it fixed.
App has been erratic over the last 6 months following updates but now simply won’t even log on despite uninstall and reinstall.
Please get it fixed.
Mediocre when it works
Works most of the time unless your car enters “sleep mode”, then you’re pulling fuses to get the car to wake up and connect to services again.
After the initial trial, they’ll hit you up for an annual subscription, but the software in the car never gets updated and the app works intermittently.
Terrible software engineering.
After the initial trial, they’ll hit you up for an annual subscription, but the software in the car never gets updated and the app works intermittently.
Terrible software engineering.
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App
This app was very good,now every time you want to use it’s signed you out !!!! Emails codes, we pay a subscription for this service…
Keeps resetting Schedule Low Cost Period
Poor performance app
