Manage your mobile account with ease. Check your balance, data usage, plans, and special offers. Stay connected and informed about your services wherever you go.
What We Love
- ๐ถ Good signal coverage in rural areas
- ๐ฐ Attractive prepaid plans with competitive pricing
- ๐ฑ Reliable service for basic needs
- ๐ Works well in multiple municipalities
- โก Fast internet speeds when functioning properly
Room to Improve
- ๐ App crashes and freezes frequently
- ๐ถ Poor coverage outside urban areas
- ๐ Cannot use mobile data during calls
- โฑ๏ธ Extremely slow customer support response times
- ๐ณ Payment processing issues and transaction failures
- ๐ซ Cannot perform auto-recharge from app
- ๐ Cannot view data consumption or remaining balance in app
- ๐ eSIM activation failures and non-functional codes
- ๐ Unresponsive customer service via WhatsApp and phone
- ๐ Difficult and confusing portability process
- ๐ธ Price increases with reduced benefits
- ๐ Slow internet speeds after data depletion
- โ ๏ธ Unexplained line suspensions
- ๐ฏ DUA (secondary service) has poor coverage and limited utility
- ๐ฑ App cannot be accessed or loads indefinitely
- ๐ Cannot link phone numbers to accounts
- ๐ง Missing confirmation emails for purchases
- ๐ซ Cannot add payment methods to app
- ๐ด All recharge options showing as unavailable (red)
