Jasion Ride User Reviews

Customer Experience

Positive experience45.5% of reviews
Neutral0.0% of reviews
Negative experience54.5% of reviews

~ Based on 22 written reviews from the US App Store.

Is Jasion Ride Safe?

Jasion Ride appears safe based on user ratings. AppsHunter Safety Score for Jasion Ride is 88/100.

This assessment is based on 182 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.0% of ratings point to a safe experience
1.6% of ratings suggest some concerns
9.3% of ratings point to a risky experience

~ Based on 182 App Store ratings for Jasion Ride.

Is Jasion Ride Legit?

Jasion Ride appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Jasion Ride is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice app

I like that app but cant seem to figure out when the eb7 or retrovolt is compatible with the app

Thunder is working great.

Love the bike, but it would be nice if the company addressed the problem I had with the bike when I assembled it. The problem is when Jasion shipped the bike the bolts for the rack were screwed into the frame. The bolts were too tight and when I finally removed them from the frame one of the screw holes and the screw were stripped. This was caused by having the air gun tighten the screws too tight. I sent a request for suggestions or solution to fix the problem. I now have a large zip tie holding one side of the frame.
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Can’t connect/pair

Tried many times but yet it still fails to connect even though the bike is on, and I am near it. I tried turning off and turning the bike on multiple times but it just won’t work. I still enjoy the bike.

My Bike

I have a Jasion EB5 max and the bike is not even able to connect to the app.

Thunder Pro

For the money, Jasion’s Thunder Pro is proving to be worth the wait. (shipping mistake) I have had to make a few minor repairs/adjustments, simple and not deal breakers. I’ve only had the bike for 2 weeks but I feel confident in recommending Jasion e-bikes!

Great Bike!!!

Love riding this e-bike! Well built.

E-bike

Well I am having trouble connecting with my phone and e-bike! :( it does work with the hunter st Rt?

Eb7

I've been wanting to connect my eb7 to this app but every time has not worked

Connectivity

I have been trying to connect the app to my Jasion X Hunter Pro for a week and no success. I tried turning off my bike and turning it back on. I uninstalled the app and installed it again still nothing…..

I ride my bike 4 out of 7 days and would like to app to work.

Boo!!

Just recently got the Jasion RetroVolt pro, but it’s not supported in this app.

Registering problem

Can’t register for some reason

Inop

Cant register app, wont send confirm code. Second issue with brand new bike, come on guys!

Network connection failed.

I can’t rate this app because I can’t even register.

Beware

If this app works, great. But I am among many customers who bought this brand and cannot get any customer service via phone, email or chat. This is useless if it fails to send a code needed when trying to register. The only responses received advises to send email to their customer service who fails to reply. Do not waste your time.
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Lack of support

The app is unable to connect to my YR20.

Checked all the Boxes

The Jasion Hunter Pro is the third e-bike I’ve owned and by far my favorite. When I was looking to purchase a new e-bike I wanted one a bit more convenient than my last . The Hunter Pro easily folds up
To a fairly compact size and fit easily into my Subaru crosstrek. The power output has impressed me as well
As the range. It is the first bike I’ve owned that can get me to and from work on a single charge and there are definitely some good size hills on my route. The app works well and so does the handlebar controller. I also like the style of the frame and it is super comfortable to ride. As a general plus, the headlamp is very bright as well. I would 10out of 10 recommend!!
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The Jasion eb7

I don’t see the Jasion eb7 in there I don’t like how it’s not in there that’s no fun but the app it’s self would probably be good I can’t use it because they don’t have the Jasion eb7 in there

Please

Please add the yc1 to the app

Best e-bike

Easy y to ride and good performance

Add the scooters!!

I have one of the Jasion scooters its good it just could use the Jasion ride too