JAX User Reviews

Customer Experience

Positive experience54.2% of reviews
Neutral4.2% of reviews
Negative experience41.7% of reviews

~ Based on 24 written reviews from the US App Store.

Is JAX Safe?

JAX – Quit Vaping & Smoking appears safe based on user ratings. AppsHunter Safety Score for JAX is 94/100.

This assessment is based on 288 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.8% of ratings point to a safe experience
3.1% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 288 App Store ratings for JAX.

Is JAX Legit?

JAX – Quit Vaping & Smoking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for JAX is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Overall helpful but still upset

This was very helpful in helping me quit I’m now 3 days vape free. However I have reached out through the contact us in the app because I am having issues and have yet to recieve a response. The whole point is for this to be gamified and since I paid for the subscription I am pretty upset that I have reached 3 days vape free but have yet to recieve the 1 day or 3 day badges or assistance in figuring out why the app isn’t working
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Brilliant customer service

Great app and great customer service thanks

Liars

Makes you think it's free until you spend time using it and reach the third lesson, then it forces you to pay a monthly fee.

Lazy AI Slop

The lessons are just AI nonsense rewording the same thing. It’s also super inappropriate and uncomfortable sometimes, today’s lesson had phrases like “do it again uncle Steve” and something about a guy finishing early in bed?

You’re better off reading the Allen carr book/audiobook.

Not worth it

$20 a month

Thank you JAX

I have tried several times in my life to quit. It’s no luck. I also grew up with DBT and CBT so this app is a great comfort and has been very helpful. This is the furthest I’ve ever gotten. I am 6 days in and plan to continue. I do wish there was AI chat member to just chat with whenever or ask questions ect. :)
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Effective and fun

I downloaded this app to just see what it was all about. Two weeks later, I’m 3 days vape free. The lessons are informative, insightful and sometimes funny. It kept my attention and also the messages just really resonated with me and helped retrain my brain. I also like watching my progress each day which helps keep me motivated. Would highly recommend to anyone thinking about giving up the vape - for good!
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Exactly what I needed to quit smoking

Been using Jax for a week now and it’s the best thing I’ve done for myself. I told myself I was going to quit vaping for the new year, and now I’m starting over a month early because of Jax and the momentum it’s given me

Not free

You get like 2 lessons for free and then it makes you pay to go any further. Annoying.

Amazing customer service

I had difficulty accessing the second level. Contacted customer service and they were immediately responsive and helped resolve the issue right away

Can’t access next level

I went through the first portion of this program but there’s no access to the second portion

more expensive than a netflix subscription

Honestly 12.99 for an Ai powered app in 2025 seems extremely unreasonable and unrealistic, i spend less on vape liquid a month. the things it tells you to do, is literally breath work, one quick youtube vid a day does that for you for free!

Changing my life

Just try it if you’re struggling, it opened my eyes. I hope to stay on the track I’m on. No vape for 4 days. You got this. I promise.

Tired of subscription based models

Everything no matter what it is wants to cash in on your problems. Any self help or addiction apps want to cash in on other people’s problems. I’m tired of it. What happened to paying a set amount and being done with it?

waste of time

makes you click through all this stuff and answer all these questions before telling you it costs $13 a month. if they were honest and told me up front i wouldn’t be leaving this review right now but i may as well waste a few more seconds of my day

I'm sure it works but

I understand having to pay more to get all the benefits of the app but to not even get to use some of the app it's kinda ridiculous. To add on that i absolutely hate app that ask you a bunch of questions just to tell you you have to pay for help like if you want me to pay tell me im the beginning don't waste my time
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Subscription

Unfortunately in this economy I’m not spending $13 a month (yeah even though I spend $30 on vapes idc)

Makes quitting fun and doable

This app uses tried and true methods as well as new technologies to make the journey to being nicotine free easily achievable

Life Changer!

So grateful to have downloaded this app and that I am able to experience life without being dependent on a vape. It was so nice to have something to turn to when cravings got bad and really helped me keep a positive mindset when I was struggling! I’m 4 months free and am confident I won’t ever look back. Highly recommend and guarantee that if you actually do the work and engage with this app, you will be happier, healthier, and make the money back from disengaging from this honestly gross habit.
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Did what I needed - it could be better though!

This is exactly what I needed, the reprogramming it works through is great. It’s on par with Allan Carr and I love the fact you listen and read (it feels like more sticks in quicker).

My only issue is that the app claims to use AI but then doesn’t handle personalisation on the journey.

Eg my natural quit came before chapter 7 (when doing the CBT exercise). So I went through a bunch of lessons still telling me I was vaping even when stopped!

I think adding a toggle in to create journeys for still vaping vs not will make a huge difference.

It also has some typos in the script but that’s just me being nitpicky!
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