Jax Transit User Reviews

Customer Experience

Positive experience9.1% of reviews
Neutral9.1% of reviews
Negative experience81.8% of reviews

~ Based on 11 written reviews from the US App Store.

Is Jax Transit Safe?

Jax Transit does not appear safe based on available data. AppsHunter Safety Score for Jax Transit is 48/100.

This assessment is based on 30 user ratings, with an App Store average of 1.7/5.

Safety Analysis

13.3% of ratings point to a safe experience
6.7% of ratings suggest some concerns
80.0% of ratings point to a risky experience

~ Based on 30 App Store ratings for Jax Transit.

Is Jax Transit Legit?

Jax Transit appears to be a legitimate app. AppsHunter Legitimacy Score for Jax Transit is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s a no for me

I picked thirty minutes early because it was raining but still had to walk. I made it through class by the time they finally assigned me a ride.

App crashed

After i booked, it crashed. Uninstall and reinstall, it does not work. Poor developed app.

Services needs improvement

This app needs improvement. They need more drivers for the increase of students using the app to get to classes/dorms. They added a shuttle but the shuttle does not go to half the places as the regular drivers. Grateful for the free service but it could be better.

Very Helpful

Have to schedule pickup day in advanced during the semester, but I think it’s because of how many people use it! Very helpful!

Terrible app and always crashes

The app always crashes and is poorly developed. They should’ve kept JSU rides on the MYJSU app and never should’ve switched it over to its separate app 👎🏽

Crashing problems

Keep crashing everytime

Extremely Poor Service

If you don’t plan on scheduling your ride a day or two in advance, don’t bother using this service. If you need to get to class on time, don’t use this service. If you’re like me, and you have no other way to get all the way across campus, I pity you. The service is understaffed to an extreme, there’s not enough drivers per student.
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Crashes everytime

Everytime i book it crashes. I also tried to log out and log back in and also delete the app and nothing works.

Crashing

App crashes every time I tried to open it and when I am able to book a ride it doesn’t come up in the app. It will also crash after booking the ride. Otherwise I’m glad we have this service and I hope these problems are fixed soon.

App crashes

The app crashes every time i open it. Couldn’t book a ride.

Sign up

It wont let me get past the verification code