Jaxx Liberty User Reviews

Top reviews

good, kinda anonymous wallet

good for small amounts of crypto, easy to buy on there and you dont have to put ur ID and whole info on it

So, my wallet replaced w/last update?

Nice work. So, I *had* a wallet that had been working just fine in Jaxx Liberty app for a few years. There must have been an app update recently because it asked me to agree to some things (no biggie I thought), then generated a passphrase (hrmmm what?) then whaddaya know? No coins in wallet?

So where’s my old wallet? And why would it just generate a new one without prompting me to perform some backup? Admittedly the value of those coin had dropped precipitously recently and I very rarely use cryptocurrencies, but they had cost me a few hundred dollars about eight years ago. It would be irritating if value goes up to something worthwhile.

Seriously, what the heck?
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About missing Ethereum

Hi, for those who used Jaxx to store ETH like in 2017 and don't find them anymore in their Jaxx wallet, please do not desperate. The ETH are still there but the wallet cannot find them. It happened after they phased out the HD address system. Jaxx support has documented how to recover the ETH. Basically ETH are stored under several different addresses and Jaxx was consolidating all those address under the wallet, but later they phased that out and only 1 address was kept and all the other addresses were ignored even if they held ETH. So there is a manual input to do where you can force restore of those address and recover the ETH. Again, look into Jaxx for support and Reddit.
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Ethereum stolen from account

I have used this app for over 5 years. I mostly just watch my Ethereum I invested back in 2017. Last month I checked on it and it was gone. Someone had transferred it out of my account to another wallet. I contacted the company about this and they sent me a stock email response warning about giving your information to strangers on the internet. This of course never happened. I haven’t given anyone information on that wallet and don’t have the password saved on any of my devices. I am sorry now that I trusted this company with my Ethereum. Don’t make that mistake
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Holds your crypto hostage

I am able to move whatever coins are supported into Jaxx, but discovered I cannot move them out. Great, right? I get an error message every time and all Jaxx can offer is useless 101 troubleshooting. One message even admits currently just can’t be withdrawn in some areas! What?! Don’t use Jaxx. It is less that worthless.
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Garbage wallet don’t it get all the good reviews are fake

This is a horrible wallet the coding is bad sometimes it says I have 0 of a certain coin. I cant even move my tether and shiba to a better wallet the fee to move is insane and it says “you don’t have enough to trade” it’s horrible don’t get this its so bad it’s crap you must be a 3 year old to says it’s good bad for doge and bitcoin also.

DONT GET THIS!!!
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App Issues

This App has a bad track record for being dependable. You will get forbidden content messages or where suddenly your wallet is gone. The first few times was stressful as you had to look up your 12 word phrases to get everything to show up again.

Hopefully they get this app fixed soon as switching to another company will be a pain
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Frustrating send and receive interface with nonsense errors

I have currency stuck in my wallet that I am unable to send out. I have re-added the Wallet to multiple devices (two phones an iPad and a Mac) and I get the same frustrating stupid error on each device when I try to send currency. Steer clear.

Jaxx is secure!

Restored my wallet after not using it for several years. Jaxx was easy to get into it had everything there. I would recommend as a secure crypto wallet! :)

Scam

This app is a scam it will not allow you to send coin anywhere else cash out or anything. Upon setting a password it will tell you the password is not valid I know 100 percent without any doubt I am using the correct one. Support services never gets back to you. This is a scam and I will be reporting it as such
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Decentralized exchange

I know there’s some complaints, it’s slow exc,

(also forget about buying crypto directly here, buy on Coinbase & send)

But this is far more user friendly than any other seed phrase wallet I’ve used. 5 stars for that

Best of the best

Its so easy, its not fair to the other wallets. A bit pricy for buy/sell but it should not affect unless you are a day trader or doing very large transactions.

Does it’s job, simple, seems safe

As the title states. It’s got a number of coins, the wallet functions seems to work great. Qr reads fast and seems effective.

Love this wallet

My preferred storage wallet for the big dogs. Would prefer more coins listed, but I’ll keep using it for its ease of use for the big cryptos.

Love my Jaxx liberty wallet

I have most of my crypto in my Jaxx wallet so I’m always down with this. Always connect to a hard wallet and make sure you connect to a separate checking account. Works great though.

Price / unit bought or sold

There is no clear price / unit ACTUALLY bought or sold.. they tell you what the current price then when you try to make a purchase they don’t tell you the unit price just tell you the shares.. do the math it is not current market price!! This app charges you 3.5% + make they money on the buy and sell your Bitcoin based on true market price!
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Absolutely not good for Alt coins

I used for alt coins and transactions would not go through and i would still get charged ETH as though the transaction happened. I contacted Changelley, the 3rd party that Jaxx uses and they referred me back to Jaxx with shown evidence that this is not Changelley’s issue, its Jaxx. No support from Jaxx thus far and has been an issue for a few months now. If used for alt coins be prepared for a problem.

Updated, restored/repaired wallet as suggested by the bot/cookie cutter answer support and the issue still exists. Just lost $106 in ETH again. My crypto is stuck with them.

Apple should remove this app from the store.
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Not very helpful

Wish I would have read more about the app. There is no way to sell BTC once you have it in their wallet and the transaction fees are the highest I’ve seen. Besides the fact that for the past few days it doesn’t reflect updated pricing. I’m going to figure out how to get my crypto out and am uninstalling
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Worst experience

Jaxx wallet has been the worst experience I have ever had with any wallet ever. First of all I did a simple exchange from one coin to USDT and it is over a day that it isn’t completed. Secondly it will not allow me to trade to a specific coin I would like to get that is on their list of supported coins! . I lost a ton of money already and cannot wait to get rid of this wallet.
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Do not recommend for Dogecoin

You cannot buy dogecoin directly. You have to purchase another kind at 50$ minimum USD with a 10$ minimum fee. Then, you have to have a minimum amount of the kind you purchase to trade to dogecoin. And there are fees for the trade to dogecoin. It's a loss. I put my money in, but I uninstalled the app. I'll just wait until there's a better way to get dogecoin on the iPhone, or wait until they fix Dogecoin multi's java problem so I can install it on my PC. Wack.
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