Useless and frustrating
When you are trying to find a trip no matter what days you choose there's no rides available... really? Ridiculous app
worthless
this silly app just links to their website...why do i need an app that just links to the website that can be found on any web browser on my phone???
utterly ridiculous!!!
utterly ridiculous!!!
Garbage App
Don’t bother downloading it. It’s junk, always down, and when it’s up, it never works properly especially its bus tracker . To make matters worse, Jefferson lines could care less. Use their official website instead.
Horrible customer service
Too bad there isn’t a 0 star feature. Bus tracker does not show accurate location. I went to exactly where it was, called customer service three times and was told to wait where I was because the bus was coming. The bus literally drove right past me, and then when I called a new lady told me I was at the wrong place even though I was on the exact pin shown on the app. Wouldn’t refund us and was very rude to me and my mom, not sympathetic at all. I will never ride jefferson lines again.
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Incredibly Easy To Use
This app is honestly so easy to use. And it’s super helpful when I’m on the road and want to check travel alerts or tracking my bus wherever/whenever. And the mobile ticket pass is super convenient when I’m on the go.
