The app alone says it’s not worth the money
Lights are great! Jellyfish needs to quit being so lazy and update the app to keep up with the competition out there! It’s a guessing game with colors when designing… that kind of money for sheer lazy technology design . Look elsewhere for lights!!
Shame on you as a company!
Shame on you as a company!
Terrible!
Doesn’t work half the time, can not connect to the box in garage, over 2 years I’ve had to do the WiFi reset 3 times, 30+ minutes to make it reconnect. Pretty disappointed with my overall experience. Was lied to about the lights being able to dance to music with a later update.
Total Garbage
User interface is terrible not to mention since I updated my phone I can no longer access my controller.
Frustrated
Lights are great, the app is atrocious
Amazing
I just had 450’ of these lights installed on my house and I am blown away by the brightness and customization. I was a little afraid after reading some of the reviews of this app, but I have not ran into a single problem with the app, it does everything I can think to throw at it! If you are on the fence about getting permanent Christmas lights, DO IT!
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App Is Amateur Hour
You should fit your entire app team. Yo be 2023 and to have an app this wonky is an embarrassment. Fire and spend some money on real app developers.
App doesn’t provide level of desired control
As others have said, the lights are great, but the app is the weak point. It does not provide the level of control needed. A few weak points for me.
1- The brightness slider needs to be moved to the Adjust tab to the Pattern tab. The reason being that you cannot control the brightness of individual lights. I want 1 bright, followed by 3 dim with a custom warm white color. This isn’t possible.
The lighter/darker slider also is not the solution to this problem for custom colors.
2- The speed setting for the chase needs more slower options. For example, the vast majority of the time my lights will be in accent mode. I would like the ability to set a very slow chase (like every minute or 30 seconds) to ensure the LEDs get used/worn evenly.
3- Enhance the app so that it supports a cloud connection.
1- The brightness slider needs to be moved to the Adjust tab to the Pattern tab. The reason being that you cannot control the brightness of individual lights. I want 1 bright, followed by 3 dim with a custom warm white color. This isn’t possible.
The lighter/darker slider also is not the solution to this problem for custom colors.
2- The speed setting for the chase needs more slower options. For example, the vast majority of the time my lights will be in accent mode. I would like the ability to set a very slow chase (like every minute or 30 seconds) to ensure the LEDs get used/worn evenly.
3- Enhance the app so that it supports a cloud connection.
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Terrible app
I have not been able to log into the app for over a week despite being on the same wi fi. Makes the lights absolutely useless since I am not able to control them.
Frustrated initially
This works if you have a dedicated Wi-Fi signal. It does not work with mesh systems as the controller and your phone may not connect to the same device: something that the programmers need to address. To resolve, we had our provider turn back on the 2.4 ghz modem Wi-Fi and then we loaded the App onto a rarely used old iPad that we directly linked only to the 2.4 ghz Wi-Fi, bypassing our mesh network. It works great now.
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lights great but app communication to unit not so good
lights are great but app communication to unit is a huge problem. We had the motherboard replaced almost a year ago with same problem and now it’s happening again. The unit will show the lights on but lights are off, or app will not communicate to unit & says not on same wifi or lost contact with controller:( We used to recommend and refer now we don’t.
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Lights are wonderful. App is meh
I love the lights. The app is good. However the scheduler part doesn’t work. I’ve tried multiple times and it never works. Also, I wish there was a way to control the lights remotely from anywhere. The only way for it to work is if I’m at home connected to the same WiFi.
5-Star Lights, 1-Star App
Using the app is like playing the lotto. You might win and get a connection, but you probably won’t. If you’re lucky enough to get in, don’t waste time looking around. Have a plan ready. Use strategery and execute quickly before you get the boot.
Issue I was having was with my wifi not the app
Had issues staying connected to the app. Added additional wifi and updated the software of the Linksys router and it works fantastic now. Love them
Lights Are Awesome, App is Junk
As it says. The lights are great, seem to be good quality and plenty bright. But the app is atrocious. The number of times it has said lost connection (and then just sits and hangs), forcing me to reboot over and over to get the lights to work, is completely unacceptable for what you pay for this lighting system. If I’m sitting ten feet from the router on a 600 meg connection, it shouldn’t ever be losing connection or having issues. The app needs massive improvement.
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Not a great app
Cool lights. App is not good and takes away from the experience.
Lights are awesome but….
I chose jellyfish at first specifically for the type of light. Can’t be beat but now it’s all about the app and services. Jellyfish is way behind their competitors with having a cloud service not being able to sync to music. Their Linux box is already pricey so I hope they don’t expect us to buy a different operating system to have the same services that their competitors have. I’ve given 3 stars because the lights can not be beat. But the app and services are a 1 star at best.
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Lights are great the app is trash
Installation was fantastic, they did great. Lights so far have been fantastic as well. The app is complete garbage. It fails to connect to the lighting system all the time, it is slow when it does connect. Have very good network that covers the house, garage and yard as well as a high speed network.
Nothing but issues with the app, my $300 Rachio irrigation system runs circles around d the jellyfish app.
For spending $3200 I expected the app to at least function and work.
Nothing but issues with the app, my $300 Rachio irrigation system runs circles around d the jellyfish app.
For spending $3200 I expected the app to at least function and work.
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Horrible App
I have only had my lights (which I love) for a few weeks. The app is complete trash. It says connection issue 90% of the time. I had to leave my lights on all night because I could never connect. If I had known this app was this bad I wouldn’t have spent all that money. Really disappointing.
Needs work.
The lights are amazing when the app decides to work. You’d think a company bringing in this type of money would have a more user friendly software. It seems to have a ton of bugs that are no bother to the company. The app doesn’t follow the time settings, some dates set on the schedule are ignored and there’s way too much going on.
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Love my lights but app is subpar
I often have difficulty even connecting into the app which is frustrating. I wish I could make changes anywhere but I literally have to stand in my garage to make adjustments. The customization options are difficult to know what’s really going on and the calendar preset does not always kick in so I have to go back into the app and change the styles myself for holidays and after. Very disappointed in the app and process to program my lights.
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