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JEPCO Customer Services

JEPCO Customer Services

by JORDAN ELECTRIC POWER COMPANY

0 ratings
69 reviews
🔧 Utilities
💼 Business

Archived App (Last seen on 20 Jun 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 30, 2018
  • June 15, 2026

Developer

JORDAN ELECTRIC POWER COMPANY
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About

Manage your JEPCO electricity account with ease. Update your profile, track payments and complaints, submit meter readings even offline, and apply for new connections. View consumption data and access account statements.

✓Update customer profile
✓Manage multiple accounts
✓Submit meter readings offline
✓View payment and complaint history
✓Apply for new connections
✓Access account statements
✓Pay bills via integrated payment provider
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What's New in JEPCO Customer Services

5.11

June 15, 2026

- UI changes to show important events (Jordan team in world cup). - Added QR code on bills. - General enhancements.

More

User reviews

Most RecentHighest RatedLowest Rated

فاشل جدا .. غيروه

تطبيق فاشل بمعنى الكلمه لا يعمل خارج الاردن
imajicimajic

Not working

Man if some kids made this app it wouldn’t be this slow and lag as this app … the developers and the database engineers for this app should be fired… they don’t deserve to work as programmers
LaithMalkyLaithMalky

Doesn’t work.

It keeps saying “loading data” and nothing happens. Used to work but not anymore. Please fix it or remove it entirely!!
sunshine12120sunshine12120

Its a broken app

This app doesn’t work at all. I reinstalled it more than once. It wouldn’t even start. Apple shouldn’t allow this app to be in its store.
Becker1972Becker1972

Doesn’t work full of errors

A useless app and doesn’t work
Mo Na78Mo Na78
See 64 more reviews

FAQ

What can I do with the JEPCO Customer Services app?

The app allows you to manage your JEPCO electricity account. You can update your profile, manage multiple sub-accounts, submit meter readings (even offline), view payment and complaint history, apply for new connections, access account statements, and pay your bills through an integrated payment provider.

How do I submit meter readings if I don't have internet access?

The app features an 'Unsent Self-Readings' function. You can take meter readings and save them when you have no or a bad internet signal. Later, when an internet connection is available (within two hours), you can manually submit these readings by pressing the sending button.

Can I pay my bills through this app?

Yes, you can pay your bills directly through the app. It integrates with payment providers like E-Fawateercom, enabling payments for customers with a bank account. You can pay individual bills or all outstanding bills by displaying a barcode for the cashier.

What kind of statistical information can I see on the portal screen?

The portal screen provides key statistical information about your meter, including unpaid bills, last net consumptions, and the date of your next meter reading. It also features dashboards showing consumption quantity (KWH) and average bills (JOD).

Is this app available for all JEPCO customers?

The app is designed for JEPCO electricity customers. Features like paying bills through integrated payment providers are currently enabled for all customers with a bank account. Specific functionalities may depend on your account type and location within JEPCO's service area.