This official transit app allows users to purchase bus passes, pay fares directly from their phone, and plan trips. It provides real-time bus arrival estimates and important service alerts. Users can also access a personalized web portal for account management and find U-Pass/Go-Pass mobile passes if their school is a partner.
What We Love
- ♿ 100% accessible with VoiceOver for visually impaired users
- ✅ Accurate bus time information
- 📱 Better than previous Token Transit app
- 💳 Ability to purchase passes and tickets
Room to Improve
- 🐛 Frequent app crashes and errors
- 🚪 Constantly logs users out unexpectedly
- ❌ Wallet creation screen stuck/unusable
- 💳 Removed Apple Pay and Google Pay options
- 🔐 Requests excessive permissions (biometrics, phone password)
- ⏱️ Inaccurate bus arrival times and schedules
- 🚌 Bus drivers don't follow scheduled times
- 🗺️ Poor route planning and direction indicators
- 💰 Double billing and payment processing issues
- 🔄 Passes expire too quickly (10 minutes)
- 📵 Poor connectivity at bus stops
- ⚠️ Misleading/outdated app information
- 🎓 Student pass integration issues
- 🔧 Clunky and outdated user interface
- 🚫 Doesn't work with password managers or autofill