JetBack User Reviews

Customer Experience

Positive experience73.9% of reviews
Neutral1.7% of reviews
Negative experience24.4% of reviews

~ Based on 119 written reviews from the US App Store.

What users say

Is JetBack Safe?

JetBack – Flight Price Savings appears safe based on user ratings. AppsHunter Safety Score for JetBack is 93/100.

This assessment is based on 584 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.3% of ratings point to a safe experience
0.5% of ratings suggest some concerns
7.2% of ratings point to a risky experience

~ Based on 584 App Store ratings for JetBack.

Is JetBack Legit?

JetBack – Flight Price Savings appears legitimate, with a few gaps. AppsHunter Legitimacy Score for JetBack is 60/100.

Based on 60 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

I was skeptical but thought I would give it a try. I fly almost every week for business and leisure. It has more than paid for itself!

Paid for itself on the first flight I registered

Very satisfied customer. JetBack saved me $180 on the first itinerary I registered with JetBack. I fly 50 or more flights a year so looking forward to more savings.

Cette application coûte 100$/ an

Qu’est ce qui se passe si jamais le prix du billet du billet ne descend pas ? J’aurais payer 100 $ pour rien? et tout le monde ne voyage pas tous les jours et si, à chaque fois qu’on fait cette action, le prix des billets ne descendent jamais et qu’on a jamais de retour sur l’argent? Jusque-là on a encore vu personne utiliser l’application et avoir des retours.
À part les influenceurs qui promotent application
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Love it

This really works. My first flight $100 back. Totally worth it!

Definitely worth it

Took a week but already paid for itself! Very cool. Wish you could also just send airline and confirmation number instead of forwarding email if someone else booked for you.

Be extremely careful

The app started asking for log in and passwords and access to the airline accounts. Said special reasons. For example JetBlue it wanted to change the text info to a special number. If I could get a refund I would. Take your chance but I would find another way to save money. This app seems like a massive security issue.
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Pays for itself!

This service is great - set it & forget it! It just paid for itself with one credit!

So Stoked!!!

I just joined and I am so happy that this actually worked on my first attempt! Booked my flight yesterday and received a $350 credit not even 24 hours later. Thx JetBack!!

Money saved!!! Knowledge gained

I never knew that we could get $$ back on flights booked. This app is worth every penny!

Worth the $

Already got $63 in airline credit back on just one trip.

Disappointed

Haven’t received any credit or refund back :(

Didn’t work for me

Tried it for a year with the subscription and it didn’t work for any flights.

Worth it

It literally pays for itself

A must have

An easy to use and effective way to save!

Paid off immediately!

I was a bit skeptical, but I travel a lot for work and decided to give it a try. As soon as I signed up I sent 3 flights in and within 24 hours I had about $100 back on one of the flights. A couple days later the same flight have me another $150 back for a total of $250 for on flight. I verified that nothing changed in terms of flight details and the credit is in my account with the airline. Wow!
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Waste of money

I have tracked over 12 flights in the last 4 months and received zero savings. CUSTOMER SUPPORT IS NOT HELPFUL AND ACTS HELPLESS GUIDES YOU TO APPLE SUPORT MY GUESS IS BY THIS TIME NEXT YEAR THIS APP WILL NO LONGER EXIST

Failed

Failed even track my first flight

no thanks

nope

I really wanted this to work…

I guess this app just isn’t for everyone, but I really wanted it to work.

I tracked 3 separate trips using the app, and nothing happened. With my current trip, I got companion pass with Southwest. JetBack wants me to unlink my companion to keep tracking through their app. That makes zero sense. The companion has nothing to do with the price.

So I’m requesting a refund and deleting the app. That’s too bad.
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Just get it

I was obviously skeptical, but a friend recommended the app, and it’s amazing. It’s already paid for itself in credits (and even got me back miles/points)! Awesome customer service too. The app missed a lower flight price due to a bug, and they gave me a gift card instead. Love it!