Videos don’t load
None of my videos are loading, the calendar will not sync with my Google cal (I keep pressing the button and nothing happens), customer service is non-existent, if I click on calendar link in the app the app crashes. The website is just as bad.
Great selection
I wanted to use this for at-home classes because I didn’t have time to go to the gym. This has a great selection of classes, both fitness and otherwise
Great Selection
I love the selection of classes! Customer support is friendly and helpful.
Excellent for Home Exercise
This app has revolutionized my home workout routine. The selection of programs and quality of classes are superb. The instructors are inspiring, and the app’s interface is very intuitive. I love that I can download classes to use offline. The subscription is definitely worth it. Highly recommended!
Great for in-home workouts
You can schedule customized workouts whenever you want from wherever you want, and the subscription is definitely worth it for the number of professional programs you’re getting in the app. My favorite feature is probably being able to download the videos so that I can stream it without internet when I am traveling. Will keep using this!!
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Good for physical health
The interface is clear, and the lessons are professional.
It recommended me a sinus pressure relief class, and it really helped(didn’t know I have this problem before this class lol)!
Hopefully getting more exercises at home!
It recommended me a sinus pressure relief class, and it really helped(didn’t know I have this problem before this class lol)!
Hopefully getting more exercises at home!
Great fitness app and content
I've been using the Jetsweat app for a few months now, and it has completely transformed my approach to fitness! This app is a game-changer for anyone looking to stay active, no matter where they are.
What I Love:
Variety of Workouts: Jetsweat offers an extensive range of workouts catering to all fitness levels. From high-intensity interval training (HIIT) to calming yoga sessions, there's something for everyone. The diversity keeps my routine fresh and exciting.
Top-notch Instructors: The instructors are incredible—motivating, knowledgeable, and engaging. They guide you through each session with clear instructions and provide modifications to suit your individual needs.
Convenience: The app’s design makes it easy to find and schedule workouts. Whether I have 10 minutes or an hour, there's always a suitable session available. Plus, the offline download feature means I can take my workouts anywhere, even without internet access.
Progress Tracking: Jetsweat’s tracking features help me stay on top of my fitness goals. Seeing my progress over time is a huge motivator, and the app’s personalized recommendations keep me pushing forward.
High-Quality Production: The video and audio quality are top-notch, making for a seamless and immersive workout experience. It feels like having a personal trainer right in my living room!
Overall Experience:
Jetsweat has become an essential part of my daily routine. It offers the perfect blend of convenience, variety, and motivation. Whether you’re a fitness enthusiast or just starting your journey, Jetsweat is the perfect companion to help you reach your goals. Highly recommend!
What I Love:
Variety of Workouts: Jetsweat offers an extensive range of workouts catering to all fitness levels. From high-intensity interval training (HIIT) to calming yoga sessions, there's something for everyone. The diversity keeps my routine fresh and exciting.
Top-notch Instructors: The instructors are incredible—motivating, knowledgeable, and engaging. They guide you through each session with clear instructions and provide modifications to suit your individual needs.
Convenience: The app’s design makes it easy to find and schedule workouts. Whether I have 10 minutes or an hour, there's always a suitable session available. Plus, the offline download feature means I can take my workouts anywhere, even without internet access.
Progress Tracking: Jetsweat’s tracking features help me stay on top of my fitness goals. Seeing my progress over time is a huge motivator, and the app’s personalized recommendations keep me pushing forward.
High-Quality Production: The video and audio quality are top-notch, making for a seamless and immersive workout experience. It feels like having a personal trainer right in my living room!
Overall Experience:
Jetsweat has become an essential part of my daily routine. It offers the perfect blend of convenience, variety, and motivation. Whether you’re a fitness enthusiast or just starting your journey, Jetsweat is the perfect companion to help you reach your goals. Highly recommend!
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Fantastic Fitness App!
Jetsweat is an amazing fitness app! The variety of workout programs is fantastic, and the quality of the classes is top-notch. The instructors are motivating and professional, making it easy to stay committed to my fitness goals. The user interface is intuitive and smooth, which makes navigating the app a breeze. Highly recommend for anyone looking to enhance their fitness routine!
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Great app
Tried it out recently and it’s been super great. I personally use it for fitness. Lot of different studios to choose from and I always prefer working out at home than at the gym.
Best workout buddy
I am constantly on the move, and Jetsweat really brings in curated content for my workout routines. They have like a whole bunch of different classes from different fitness partners which is really perfect.
just no (more)
this app was great during the pandemic, but has suffered in the past year: no new classes, supercilious IT, bugs galore.
DISHONEST - DID NOT HONOR GILT CITY PROMO - DO NOT USE
ONLY SIGNED UP TO TRY THIS DUE TO A FREE GILT CITY PROMO - JUMPED THROUGH THE HOOPS TO GET THE CODE BUT THEY STARTED BILLING ME A WEEK LATER STATING I NEVER APPLIED IT AND THEY DO NOT OFFER REFUNDS - READ THE FINE PRINT AND USE AT YOUR OWN RISK. NO PHONE SUPPORT IF YOU HAVE ISSUES - ONLY EMAIL WITH A RESPONSE TIME OF MULTIPLE DAYS. AND TO TOP IT OFF, THEIR OFFERINGS ON THE APP ARE SO LIMITED - NO IDEA WHO WOULD PAY FOR THIS ANYWAYS. 0/5 STARS AVOID.
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The worst
Agree with the very scammy review. On top of that, classes are dated and not much new, filtering doesn’t work and overall buggy. Go with obe if you want a home fitness app. Much better classes and customer service
Does not work
I tried the free trial. The app is so glitchy that it never opened and I was never able to try any class.
On the profile, the app has body fat percentage and weight categories mixed up. Very unprofessional. I am not sure if this is a real app
On the profile, the app has body fat percentage and weight categories mixed up. Very unprofessional. I am not sure if this is a real app
Scammy a** company
Terrible customer service. They say you have a “trial” for one week but they steal your money at the end of the week. They almost tried to renew me after the year after I previously unsubscribed. To make matters worse there are not nearly enough videos to warrant the price. I will take this down if they give me a refund but until then I will keep letting friends and acquaintances know what a terrible app this is!
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Disappointing
App is clunky and unresponsive, hard pass
Beware!
Seems very scammy. Cancelled this but apparently not in the 24 hour window (which really wasn’t a lot of time), and was told my money couldn’t be refunded because I didn’t respond quickly enough. Meanwhile I have had no issue being refunded in other circumstances where this occurred. I was told “sorry you didn’t respond in time.” Seems very greedy of them. Do better, Jetsweat.
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Classes not exciting, no refunds for annual purchase!
I was sure I’d enjoy this, signed up for a year but found I didn’t really like any of the classes. Most companies are generous and allow you to cancel, and prorate your refund — Not here! Completely unwilling to refund even a portion, despite my request to cancel just shortly after signing up. Such a disappointment!
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Favorite workout app!!
Love this app so much and definitely would recommend! As a student it’s very hard to find time not only to workout but make the commute to a gym. JETSWEAT allows me to easily fit in a workout. There’s also a bunch of different classes so working out never becomes boring!!
Horrible app, no customer service, beware of your “trial”
Heard about this app from a friend, downloaded it for the 7 day trial, but hated it. Tried one class with my friend and found it boring, bad instruction, slow and didn’t sweat a drop. Ironic because the app says the word “sweat” in it... You’re better off going with the Peloton app, better music, best instructors, more variety, and it will cost you less.
So, after that one class I had no interest in continuing with this JETSWEAT subscription. So luckily it was only a trial, right?? So I canceled the trial, then removed the app from my phone and moved on with my life only to realize later they continued charging my credit card for several months even after canceling! Huh?
Reached out to customer support who said I never canceled my trial and the charges were valid and refused any sort of refund. One class cost me hundreds of dollars!!! I said there must be a mistake, because I re-downloaded the app and it was asking to re-activate my subscription, because I had canceled it already, but their customer care didn’t seem to care. Their computer glitch, at my expense.
I feel so taken advantage of, how is is fair to charge someone without a subscription?! And in my history I only have one class, and it certainly wasn’t worth this cost. I have no emails of them saying my trial ended or that I even had a trial in the first place. No emails of any financial obligation or membership.
Honestly if you want people to promote your brand this isn’t the way, treat people better, respect someone didn’t like your service and give them their money back. Make your classes fun. Do something... because charging people who don’t use your service and didn’t like it is just really terrible practice. I wasn’t able to any refund from JETSWEAT so proceed with caution.
So, after that one class I had no interest in continuing with this JETSWEAT subscription. So luckily it was only a trial, right?? So I canceled the trial, then removed the app from my phone and moved on with my life only to realize later they continued charging my credit card for several months even after canceling! Huh?
Reached out to customer support who said I never canceled my trial and the charges were valid and refused any sort of refund. One class cost me hundreds of dollars!!! I said there must be a mistake, because I re-downloaded the app and it was asking to re-activate my subscription, because I had canceled it already, but their customer care didn’t seem to care. Their computer glitch, at my expense.
I feel so taken advantage of, how is is fair to charge someone without a subscription?! And in my history I only have one class, and it certainly wasn’t worth this cost. I have no emails of them saying my trial ended or that I even had a trial in the first place. No emails of any financial obligation or membership.
Honestly if you want people to promote your brand this isn’t the way, treat people better, respect someone didn’t like your service and give them their money back. Make your classes fun. Do something... because charging people who don’t use your service and didn’t like it is just really terrible practice. I wasn’t able to any refund from JETSWEAT so proceed with caution.
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