Jewel User Reviews

Customer Experience

Positive experience43.5% of reviews
Neutral10.5% of reviews
Negative experience46.0% of reviews

~ Based on 914 written reviews from the US App Store.

What users say

Is Jewel Safe?

Jewel-Osco Deals & Delivery appears safe based on user ratings. AppsHunter Safety Score for Jewel is 96/100.

This assessment is based on 460,587 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
2.5% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 460,587 App Store ratings for Jewel.

Is Jewel Legit?

Jewel-Osco Deals & Delivery appears to be a legitimate app. AppsHunter Legitimacy Score for Jewel is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Employees

The employees are always happy to help me find items on my list

Aisles

The Jewel app used to display the aisle number for products directly on the product page, even when I was at home. That information is now missing. I have also tried Store Mode while physically in the store, and the aisle number still does not appear. I would like to know whether this feature was removed and, if so, why, and request that the aisle location be restored.
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Love my Jewel

Jewel definitely has better sales than Mariano’s and I love I can convert my points for dollars off at the checkout.

Remove digital coupons

It’s painful to search coupons. Just sell with one price. Customer loves to shop hassle free shopping.

could be much better

search is terrible. put in a search term and get results that don't match at all.
hard to add deal items on the fly when at the store.
why is there no option to remove items from the clipped items list?. if i change my mind or make a mistake, they continue to clutter the list until they expire.

Great app for coupons and more !

Easy to find products and digital coupons, they work great once you create an account, 100% recommended

AI in your app

I do not want AI in your app. I want a way to op out. Fix it ASAP!

Frustrating

App freezes and glitches out often. Rewards are constantly becoming harder to earn. Using the app is frustrating and takes much more time than necessary. It seems like Jewel is trying to inconvenience customers as much as possible before allowing them to benefit from sale prices.

Done jumping through hoops

I now frequently choose other supermarkets over my local (and more convenient) Jewel-Osco. Having to rely on the app to get the savings greatly increases my time at the store. My elderly mother can’t figure out how to use the app on her own and I’m sure she’s not the only one; so Jewel is making it more difficult for people on fixed incomes.
Then there’s the frequent times that the savings isn’t reflected on my receipt and I am told by customer service that I need to actually SCAN each item to be sure.
I contacted Jewel HQ; big surprise, they ignored my concerns. I don’t work for Jewel; and this is giving me too many tasks at the store. So, now I mostly go elsewhere.
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Best grocery app!

It’s so easy to view and shop the sales. Pickup and delivery is always smooth and seamless!

Bad app

Jewel is okay app is bad

Solid App

Great for viewing deals and clipping coupons to your account. I like that when viewing products, it shows what aisle to look in.

Pharmacy

Great fast service

goldrock1

App is not giving me the code to use when I try to login. It has been giving me the code two or three hours later.

Rewards

Annoyed you can no longer automatically apply $ off rewards at checkout..

95th & Stony

The 95th and Stony Island location in Chicago is so unprofessional. The orders are never ready on time. The store always looks as if stock is not being placed or done on time in the customer service is nonexistent.

Go To Grocery Store

With the Jewel app the fruit and vegetable prices are very reasonable and their stores are typically very clean and well organized.

Fast discount

It’s use to use and clip coupons on the item you use in your house hold.

Love it but why need to clip?

I love the discounts but it should be you don’t need to clip the items to get the discounts. Isn’t putting your number in at the checkout enough?

An original at the “Anchor“ store @ Ashland/Wellington, having the largest produce n merchandise dpt

Is great