Jewelry Identifier User Reviews

Customer Experience

Positive experience36.4% of reviews
Neutral6.1% of reviews
Negative experience57.6% of reviews

~ Based on 33 written reviews from the US App Store.

What users say

Is Jewelry Identifier Safe?

Jewelry Identifier appears mostly safe based on user ratings. AppsHunter Safety Score for Jewelry Identifier is 70/100.

This assessment is based on 94 user ratings, with an App Store average of 3.5/5.

Safety Analysis

62.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
35.1% of ratings point to a risky experience

~ Based on 94 App Store ratings for Jewelry Identifier.

Is Jewelry Identifier Legit?

Jewelry Identifier appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Jewelry Identifier is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Problems

Update on my review below. Everything I had a problem with seems to have been resolved. Except being able to get the app to work at all and : Now I have created a new problem. Yes I said created - myself. The app wasn’t acting right so I followed protocol and force stopped it. That didn’t work so I uninstalled and reinstalled. Thereby losing my voluminous collection of sellable jewelry that I have been collecting/ putting together. Does anyone know if there is a way to get my collection pictures back?

1st review+
Well once again every avenue I try in order to get help ends up being the wrong path. All of my valuations are in foreign currency! This has been going on for a little while. I am a patient person and thought maybe it was an everybody problem. Nope. It’s mine. May I get some help with this please?
Also we’re still showing pictures of marker tags.
As of 16 Sept. 2025: Now the app wont finish analyzing the picture. It stops at approximately 65% and gives an error message for not completing the analysis. Crud it’s not analyzing at all now. 😞
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Doesn’t work

App Doesn’t work at all

Worth the cost of the app

Gives me a good idea of worth for appraisals

Problems

Update on my review below. Everything I had a problem with seems to have been resolved. Except being able to get the app to work at all and : Now I have created a new problem. Yes I said created - myself. The app wasn’t acting right so I followed protocol and force stopped it. That didn’t work so I uninstalled and reinstalled. Thereby losing my voluminous collection of sellable jewelry that I have been collecting/ putting together. Does anyone know if there is a way to get my collection pictures back?

1st review+
Well once again every avenue I try in order to get help ends up being the wrong path. All of my valuations are in foreign currency! This has been going on for a little while. I am a patient person and thought maybe it was an everybody problem. Nope. It’s mine. May I get some help with this please?
Also we’re still showing pictures of marker tags.
As of 16 Sept. 2025: Now the app wont finish analyzing the picture. It stops at approximately 65% and gives an error message for not completing the analysis. Crud it’s not analyzing at all now. 😞
Show more

Problems

Well once again every avenue I try in order to get help ends up being the wrong path. All of my valuations are in foreign currency! This has been going on for a little while. I am a patient person and thought maybe it was an everybody problem. Nope. It’s mine. May I get some help with this please?
Also we’re still showing pictures of marker tags Now the app wont finish analyzing the picture. It stops at approximately 65% and gives an error message for not completing the analysis.
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Pic errors

If these app can not take a few samples pics that very clear and decent quality with out putting up an error code. There no chance I going to pay for these app . The only thing app has has raised his suspicion. Read other critical reviews. Consensus is the same.

Diamond bracelet

Would not identify

Problems

Well once again every avenue I try in order to get help ends up being the wrong path. All of my valuations are in foreign currency! This has been going on for a little while. I am a patient person and thought maybe it was an everybody problem. Nope. It’s mine. May I get some help with this please?

Amazing

5star

Perfect app

Awesome! worked exactly how I wanted it to

Not a free app

Worked great once but then not free. Would like to use on more than one item before I purchase.

Watch

I’m still think about it

Bad guess

This App didn’t get one stone right

Jewelry Identification

I had hopes this would be a valuable tool in identification of various gemstones, but sadly it misses the mark. It identifies genuine gemstones beads as plastic or glass and if you try to get a closer picture of the pieces’s details, it takes an error. Will not renew.

Camera options are none

In a app that is supposed to do fine detail photos it can’t seem to zoom in , otherwise it’s a decent app

good

good

Jewelry app

It gave no real info/ what a waste

Totally wrong not accurate

This app said my engagement ring is only .5 to 100 karat. It’s actually 3.5 karats with the wedding band and valued at 35,000 dollars. As bought from reputable dealer and appraised. So needless to say I won’t be using or buying another month.

Market value?!

I was having a pretty good opinion about this app until it decided that I needed the market value of the quarter I was using for sizing instead of the actual jewelry. How does one fix that? They text support and make suggestions through reviews. It helped my situation. Thank you for listening.
Nana Reuter
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Response from developer

Dear valued Jewelry Identifier user, Thank you for taking the time to share your feedback. We appreciate your initial positive opinion of our app and apologize for the inconvenience you experienced with the sizing feature. We understand your concern regarding: 1. The app providing a market value for a quarter used for sizing instead of focusing on the actual jewelry We recognize that this issue can be frustrating and potentially confusing for our users. Our development team is already working on improving the app's ability to distinguish between reference objects and the actual jewelry pieces. In our next update, we plan to implement the following enhancements: - Refining our image recognition algorithm to better differentiate between sizing objects and jewelry - Adding a specific "sizing mode" that will ignore non-jewelry objects in the frame - Improving the user interface to make it clearer when the app is focusing on the intended jewelry piece We value your input as it helps us identify areas for improvement. Rest assured, we are committed to making the Jewelry Identifier app more accurate and user-friendly. If you encounter any other issues or have suggestions for improvement, please don't hesitate to reach out to our support team. Your feedback is crucial in helping us enhance the app's performance. Thank you for your patience and understanding. We look forward to providing you with an improved experience in our upcoming update. Best regards, Jewelry Identifier Team

Working like a charm

I have no idea why people talks sh.t about this app. It works like a charm.