Useless, always declines every transaction
0 stars! (1 is too generous)
Response from developer
Hi there, First and foremost, thank you for sharing your feedback with us. Based on your description of the issue, it appears the problem is not with the Jiggle app itself but with our exchange partner, Waltzer. In some cases, Waltzer may flag transactions as part of their risk management process, which could lead to delays or interruptions. While we understand how frustrating this can be, ensuring the security of all transactions is a top priority. For further details or clarification, we recommend reaching out directly to Waltzer’s support team. We truly value your feedback and will be sure to pass it along to Waltzer to make them aware of your concerns. - VT, Jiggle Support
Good but could be Better
Response from developer
Hi, we apologize for any dissatisfaction you have regarding our application. We are, however, dedicated to addressing and resolving your concerns. Please reach out to our support team by sending an email to support@jiggle.app. It would be very helpful if you could provide some details about the issues you have encountered. Thank you for reaching out. - AA, Jiggle Support
Very inefficient
Secure
Response from developer
Hi there, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Jiggle. We strive to provide a secure and user-friendly app for all our customers. If you ever need any assistance or have any questions, please don't hesitate to reach out, we're here for you via our in-app live chat or website https://jiggle.app/ - AA, Jiggle Support
TONS OF BUGS
Response from developer
Hi there, We're sorry to hear about any frustrations you've experienced with the Jiggle app. We kindly request you contact our support by emailing support@jiggle.app. Our support team will respond to your inquiry and work towards a solution. Thank you for reaching out, and we appreciate your patience as we address your concerns. Best regards, The Jiggle Support Team
Unfair practices
Response from developer
Hi there, First and foremost, thank you for sharing your feedback with us. Based on your description of the issue, it appears the problem is not with the Jiggle app itself but with our exchange partner, Waltzer. In some cases, Waltzer may flag transactions as part of their risk management process, which could lead to service interruptions. While we understand how frustrating this can be, ensuring the security of all transactions is a top priority. For further details or clarification, we recommend reaching out directly to Waltzer’s support team. We also want to acknowledge your concerns regarding the fees for purchasing crypto through Jiggle. Please note that these fees are determined by Waltzer, not Jiggle. However, we have worked closely with them to ensure their fees remain competitive with industry standards. We truly value your feedback and will be sure to pass it along to Waltzer to make them aware of your concerns. Best regards, The Jiggle Support Team
Great Service
Works great!
Response from developer
We're delighted to read your positive review! We're committed to delivering an simple and seamless user experience, so it's incredibly rewarding to hear that we've met your expectations! It's important to note that the exchange fees are determined by our exchange partner, Waltzer, are not under our control. However, we want to assure you that our customers' interests are a top priority for us. We have worked closely with Waltzer to ensure that they offer competitive fee structures that are in line with their industry counterparts. If you ever need any assistance, please don't hesitate to reach out, we're here for you via our in app live chat or website https://jiggle.app/ Thanks again for your kind words! - Jiggle Support
Horrible app don’t use. Took my money and got nothing
Response from developer
Hi there, We're sorry to hear about any frustrations you've experienced with the Jiggle app. To clarify, as a self-custody wallet, Jiggle doesn't process payments from users. It's possible that any charges you've encountered were initiated through our trusted exchange partner, Waltzer. They handle the buying and selling of cryptocurrencies via Jiggle. If your crypto purchase hasn't appeared in your Jiggle wallet, it might be due to an unsuccessful transaction. Sometimes, our exchange partner may hold funds as 'pending approval.' If the transaction ultimately fails, the funds should be released within 1-72 business hours. For specific details about your transaction, we recommend reaching out to Waltzer directly. You can do this by accessing the Jiggle app, selecting 'Actions' > 'Buy,' and choosing a currency. Their live chat option is available at the bottom of the page. Alternatively, if you have any questions related to your wallet, feel free to contact us at support@jiggle.app. We sincerely apologize for any inconvenience this may have caused, and please don't hesitate to reach out if you need further assistance. Best wishes, Jiggle Support
STAY AWAY
Response from developer
Hi, We are very sorry your experience hasn't been satisfactory. Sell is a feature available via our exchange partner Waltzer for supported currencies. Please could you contact support@jiggle.app with more details of your issues or send a message to our in-app 24/7 agents so we can investigate? Your feedback is important to us! Thank you for reaching out - KP, Jiggle Support
Simple and easy to use
Response from developer
We're delighted to read your positive review! Providing a self custody wallet that empowers users like you is our top priority. We're committed to delivering an simple and seamless user experience, so it's incredibly rewarding to hear that we've met your expectations! If you ever need any assistance, please don't hesitate to reach out, we're here for you via our in app live chat or website https://jiggle.app/ Thanks again for your kind words! - AP, Jiggle Support
Arabella
BUILDING A LAWSUIT
Response from developer
Hi, We apologize for any dissatisfaction you have regarding our application. We are however committed to resolving any issues you may be facing. Please contact our support by emailing support@jiggle.app, and we kindly request you explain what features of our app you cannot use? Our dedicated 24/7 support team will respond to your inquiry and will work towards a solution. - KP, Jiggle Support
Scam
Response from developer
Hi, We apologize for any dissatisfaction you have regarding our application and we are committed to resolving any issues you may be having. We kindly request you contact our support by emailing support@jiggle.app, providing some information on the issue you are facing. Our dedicated 24/7 support team will respond to your inquiry and work towards a solution. Thank you for reaching out, and we appreciate your patience as we address any concerns. -KP, Jiggle support
Won’t let you do anything.
Response from developer
Hi, Please can you share some details about what functions you cant perform? To assist you better, please contact our support team via email at support@jiggle.app. We regret any inconvenience you may be experiencing and value your feedback. - KP, Jiggle Support
App Is Trash
Response from developer
Hello, We regret any inconvenience you may be experiencing, and we are dedicated to addressing and resolving your concerns. Please reach out to our support team by sending an email to support@jiggle.app. It would be very helpful if you could provide some details about the issues you are encountering. We appreciate any feedback and are commited to improving your experience with us. - KP, Jiggle Support
