Customer service
Need actual live person for assistance to help with issue on account & can’t seem to get anyone but automated chat bots
You are all scam
I buy a bitcoin on your machine and my Coinme account was blocked, since 3weeks now and it has not been refunded, why do you keep on scamming people, this is very bad it’s so bad if you keep on doing this your company will not see any progress
They stole my money
DO NOT USE COINME. They straight-up stole my money and now I can’t even log into my account.
I had deposited several thousand dollars worth of crypto through Coinme, thinking it was a legitimate service. Everything seemed fine at first. Then one day I tried to access my account and… nothing. Login fails every single time. Password reset? Doesn’t work. Support email? Crickets. Their app and website both act like my account never existed.
After days of trying to get help, I finally got some useless automated response saying there was “suspicious activity” on my account. Suspicious? The only suspicious thing is how quickly my funds disappeared. I have transaction records showing my money went in, but now it’s all gone with zero explanation. No withdrawal on my end. No transfer. Just poof – stolen.
This company is a joke. Their customer support is nonexistent – no phone number that actually connects to a human, chat support that gives copy-paste nonsense, and they clearly have zero interest in helping real customers. Feels like a classic exit scam or inside job. I’ve filed complaints with every regulator I can find and I’m exploring legal action because this is outright theft.
If you’re thinking about using Coinme, save yourself the headache and potential financial ruin. There are plenty of other legitimate platforms out there. Coinme took my hard-earned money and locked me out completely. Zero stars. Stay far away.
Never again.
I had deposited several thousand dollars worth of crypto through Coinme, thinking it was a legitimate service. Everything seemed fine at first. Then one day I tried to access my account and… nothing. Login fails every single time. Password reset? Doesn’t work. Support email? Crickets. Their app and website both act like my account never existed.
After days of trying to get help, I finally got some useless automated response saying there was “suspicious activity” on my account. Suspicious? The only suspicious thing is how quickly my funds disappeared. I have transaction records showing my money went in, but now it’s all gone with zero explanation. No withdrawal on my end. No transfer. Just poof – stolen.
This company is a joke. Their customer support is nonexistent – no phone number that actually connects to a human, chat support that gives copy-paste nonsense, and they clearly have zero interest in helping real customers. Feels like a classic exit scam or inside job. I’ve filed complaints with every regulator I can find and I’m exploring legal action because this is outright theft.
If you’re thinking about using Coinme, save yourself the headache and potential financial ruin. There are plenty of other legitimate platforms out there. Coinme took my hard-earned money and locked me out completely. Zero stars. Stay far away.
Never again.
Show more
Worst app with worst support
My account has been deactivated for no reason and it’s not at all easy to reach out to customer service, no one responds. My money is gone!
Just ate my money
I bought LTC at a Coinstar kiosk and it just never appeared in my account now I'm trying to deal with customer service… AI and it's a ginormous pain and they've resolved nothing. I switched to this after dealing with the Cinq and they're constant issues. It was good the first few times, but once again has eaten my money when I dealt with this with Cinq I was able to talk to somebody pretty quickly at least, and it would be resolved and I'd be credited pretty quickly until the last time where they made me wait two weeks to get a written check in the mail that was the end of that. Here on Coinme I haven't spoken to anyone yet had to write out a ridiculous support ticket debt asked for all kind of photo uploads some of which you have to go all the way back to the store for and take a selfie with you next to the freaking kiosk. I just want the damn money I put in you pay a fortune for this service totally outrageous and it's a crapshoot whether you get it or not. That one star should be zero
Show more
