Amazing
Amazing
Horrible staff
I was charged for missing item and I was charged $32.00 for a delivery I never received and staff blocked me when I called in regards to my order . I literally just spent another $28.82
Zero management
Zero Management Presence – Leadership Completely Absent
I’ve been a occasional customer of Jimboy’s for years and normally don’t expect five-star service from a fast-food taco chain, but the Greenhaven/Florin location has reached a new low. On my most recent visit, it was immediately clear that this restaurant is operating with little to no meaningful management or leadership oversight.
Orders were handled chaotically, staff appeared unsupervised and unsure of basic procedures, and there was no sense of accountability when mistakes were made. Simple requests were met with indifference, and the overall atmosphere felt like the place was running on autopilot — or worse, not running at all. It’s one thing to have an off day; it’s another to give the distinct impression that nobody in charge actually cares whether the location succeeds or fails.
Food was prepared sloppily (cold in the middle, barely wrapped), the dining area wasn’t clean, and multiple customers around me were visibly frustrated with the same lack of direction from staff. When issues were brought up, employees just shrugged — no manager ever appeared, and no one seemed authorized or willing to step in and fix anything.
Jimboy’s can be a solid, affordable taco spot when run properly, but this particular location is a glaring example of what happens when management is either nonexistent or completely detached. Until there’s real leadership and accountability at 7215 Greenhaven Drive, I won’t be back — and I can’t recommend anyone else waste their time or money here either.
Strongly suggest corporate take a hard look at this franchisee. Right now, it’s damaging the entire brand.
I’ve been a occasional customer of Jimboy’s for years and normally don’t expect five-star service from a fast-food taco chain, but the Greenhaven/Florin location has reached a new low. On my most recent visit, it was immediately clear that this restaurant is operating with little to no meaningful management or leadership oversight.
Orders were handled chaotically, staff appeared unsupervised and unsure of basic procedures, and there was no sense of accountability when mistakes were made. Simple requests were met with indifference, and the overall atmosphere felt like the place was running on autopilot — or worse, not running at all. It’s one thing to have an off day; it’s another to give the distinct impression that nobody in charge actually cares whether the location succeeds or fails.
Food was prepared sloppily (cold in the middle, barely wrapped), the dining area wasn’t clean, and multiple customers around me were visibly frustrated with the same lack of direction from staff. When issues were brought up, employees just shrugged — no manager ever appeared, and no one seemed authorized or willing to step in and fix anything.
Jimboy’s can be a solid, affordable taco spot when run properly, but this particular location is a glaring example of what happens when management is either nonexistent or completely detached. Until there’s real leadership and accountability at 7215 Greenhaven Drive, I won’t be back — and I can’t recommend anyone else waste their time or money here either.
Strongly suggest corporate take a hard look at this franchisee. Right now, it’s damaging the entire brand.
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Disorganized
These people even use these apps? Everything is out of place and makes no sense at all on how it’s organized.
A 10 character password? Seriously.
It was bad enough, the goddamn sign up process demands my freaking birthdate, which I fudged a little, and then it was a 10 character goddamn password. Well eff that. I’m not gonna use their stupid app.
Great Rewards
If you are a fan of Jimboy’s Tacos. You need to using this app. The rewards program is great. You just have to use the app to claim your rewards. I have never had a problem claiming mine. Plus if you order for a pick up a hour ahead of time your food will be hot and ready as soon as you show up. No need to. Just don’t be late for your pick up time because they will have it ready at the time you choose.
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Great
Always had a positive experience here!
American Tacos are Best Tacos!
Including their perfect bean burritos and steak tacos mmmm :)
Reno can’t use the app
I have tried to use the app a few times and couldn’t, I assumed the location was busy. Nope, none of the Reno or Sparks locations use the app. I literally started just trying every location when I would try to order to no avail. I drove by OPEN but no line in the drive thru and no app. Morning noon or night nothing!
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Jimmys
Always fresh food! But A lil on the pricey
5 Star Taco Tuesdays
We go just about every Tuesday for the fabulous ground beef tacos! This app makes it so easy to order and pay ahead, the drive thru makes pick up a breeze and when you have spent $100 the app applies your $10 reward. You also receive random discounts and a yearly birthday surprise! It doesn’t get much easier!
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Decent app. Great food. Deeelaaaayed mobile orders
Food is great. App is just ok and it seems like every time I use the app, it takes 10 minutes for my mobile orders to make it from app submission to being received by the store. And it doesn’t seem to matter which store I go to. They all have this delay. Maybe their system only checks for new orders every 5-10 minutes or so? Crazy. If this can be fixed, it would be perfect. Well, it would be perfect if you added in the ability to clearly request things like “extra Parmesan” on my tacos. There’s just a checkbox under options that says “Parmesan”. Not extra or “no”. I’m checked it thinking it meant extra since it’s right next to “add this and that” other options but ended up with NO parm on my tacos. 😂
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Good app. Great food. Deeelaaaayed mobile orders
Food is great. App is great but it seems like every time I use the app, it takes 10 minutes for my mobile orders to make it from app submission to being received by the store. And it doesn’t seem to matter which store I go to. They all have this delay. Maybe their system only checks for new orders every 5-10 minutes or so? Crazy. If this can be fixed, it would be perfect
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Yum
I have been eating Jimboys Tacos since they opened their first stand in Kings Beach. Yes I am that old. They are just as good now as they were back then.
Ms K
AWESOME Staff, really nice & friendly- the Manager Irene, is WONDERFUL!
Thanks so much… 🌟😍❤️🌮👍🏻‼️
Thanks so much… 🌟😍❤️🌮👍🏻‼️
Poor food
Ordered food on the app, they had offer if you purchased a chili burrito you get a taco for free, so I ordered a 6 pk of tacos and the chili burrito and gave special instructions in the area for special instructions that I wanted the tacos to have crispy shells, and the burrito that I paid 8 bucks for to have extra cheese. So the taco shells were barely even cooked the shells were basically a corn tortilla raw and the burrito was so nasty, the burrito was so thin and the chili was so salty and runny it was disgusting it went into the trash. I wouldn’t recommend you visit the Jimboy’s off Antelope rd and Daley rd in Citrus Heights
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Not as Advertised
I drive the 30 mi a to the nearest Jimboy’s brocade I had received 2 promotional emails regarding a new product offering ( Chili burrito) and getting a free taco if ordered on the mobile app.. buy Chili burrito, get a free ground beef taco.
I had 2 orders , 1 I placed at the counter to be eaten in store, and while eating I placed my app order or chili burrito, 3 ground beef tacos, and beef taquitos… I redeemed the free taco and paid thru the Jimboy’s app.
When I went to the counter to let the cashier know I was there… found out , they don’t offer the chili burrito yet. 🤷🏻♂️
The other food was good, as usual but seems like a big oversight to offer the product and the ability to complete the transaction and not have the item available
On a side note, I see that they now charge for the sauces ( with the exception of the original taco sauce packets )… and they were being very “stingy” with those …
I had 2 orders , 1 I placed at the counter to be eaten in store, and while eating I placed my app order or chili burrito, 3 ground beef tacos, and beef taquitos… I redeemed the free taco and paid thru the Jimboy’s app.
When I went to the counter to let the cashier know I was there… found out , they don’t offer the chili burrito yet. 🤷🏻♂️
The other food was good, as usual but seems like a big oversight to offer the product and the ability to complete the transaction and not have the item available
On a side note, I see that they now charge for the sauces ( with the exception of the original taco sauce packets )… and they were being very “stingy” with those …
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App crashes
Latest version crashes on launch with iOS 17.3
Worst app
Awards can never be applied, no customization like adding red sauce to burritos. Just a basic app that doesn’t make the experience easy.
WOW! TACOS BRING BACK MEMORIES
These are the kind of tacos mom made when you were a kid. From the tortillas, to the Parmesan cheese & 100% beef, I’m not sure I’ve ever had a better taco. The employees are always pleasant and the prices aren’t too bad. They have daily special’s that’s priced low. The chicken taco salad is really awesome too. I think the leftovers were better than the initial serving, if that’s possible.
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